At a Glance
- Tasks: Identify growth opportunities and manage client accounts in a dynamic sales environment.
- Company: Join TDS, a forward-thinking company making a difference in tenancy deposit schemes.
- Benefits: Enjoy 33 days holiday, private healthcare, pension scheme, and a birthday day off!
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Be part of a collaborative team that values your input and drives real change.
- Qualifications: Experience in account management or sales, with strong communication and negotiation skills.
The predicted salary is between 39139 - 39139 £ per year.
We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.
We have an opportunity within our Sales and Client Success team to join them as a Client Account Executive. This is a permanent, full-time position that will be based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week. There is also a requirement for occasional travel to our customers, so you will need to hold a full UK driving licence. The salary for this position is £39,139.49 per annum.
Some of the key responsibilities include:
- Identify growth opportunities within existing customers (switches, transfers, mergers and secondary portfolios).
- Support customers through the full switching lifecycle.
- Manage a portfolio of letting agent accounts as their primary contact.
- Deliver structured account reviews (quarterly, biannual or annual).
- Achieve KPIs across growth, retention and conversion.
- Spot early portfolio risks (usage changes, disputes, competitor activity).
To be considered for this opportunity you must:
- Hold a full UK driving licence.
- Be able to analyse customer behaviour to identify growth and retention opportunities.
- Have experience in account management, sales or customer success roles.
- Demonstrate strong communication, negotiation and presentation skills.
- Have experience negotiating and securing commercial contracts.
- Be confident leading structured meetings with senior stakeholders.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday including bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society.
Client Account Executive employer: TDS
At TDS, we pride ourselves on being a collaborative and forward-thinking employer, dedicated to the growth and well-being of our employees. Based in Hemel Hempstead, our hybrid working policy allows for flexibility while maintaining a strong team culture, complemented by generous benefits such as 33 days of holiday, private healthcare, and a pension scheme. Join us as a Client Account Executive and be part of a company that values your contributions and supports your professional development in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Executive
✨Tip Number 1
Network like a pro! Reach out to current employees at TDS on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching TDS's services and recent developments. Show us that you’re genuinely interested in what we do and how you can contribute to our growth.
✨Tip Number 3
Practice your communication skills! As a Client Account Executive, you'll need to impress with your negotiation and presentation abilities. Role-play with a friend to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Client Account Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Account Executive. Highlight your experience in account management and any relevant sales or customer success roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with TDS and how your skills align with our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to identify growth opportunities and manage accounts effectively. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TDS
✨Know Your Stuff
Before the interview, make sure you thoroughly understand TDS and its services. Familiarise yourself with tenancy deposit schemes and the New Homes Ombudsman Service. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your account management, sales, or customer success experience. Be ready to discuss how you've identified growth opportunities and managed client relationships effectively. This will demonstrate your ability to excel as a Client Account Executive.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video recordings to refine your presentation skills. This will help you feel more at ease when discussing your qualifications with senior stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's growth plans, challenges they face in the industry, or how they measure success in the Client Account Executive role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
