At a Glance
- Tasks: Lead TDS in shaping the future of housing and tenancy services across the UK.
- Company: A respected organisation dedicated to improving renting standards and resolving disputes.
- Benefits: Opportunity to make a real impact, work with a strong team, and drive social change.
- Why this job: Be a pivotal leader in a mission-driven organisation that values fairness and innovation.
- Qualifications: Proven C-Suite experience, strategic leadership skills, and a commitment to public good.
- Other info: Join us in making a lasting difference for millions of renters and homeowners.
The predicted salary is between 43200 - 72000 £ per year.
TDS is a leading profit-for-purpose organisation in the UK’s private rented and new-build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK.
A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology-enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations.
Following the planned retirement of our long-standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer-focused innovation.
As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction.
Key responsibilities include:
- Leading the development and delivery of TDS’s long-term strategy in partnership with the Board.
- Driving strong operational performance while ensuring we remain firmly rooted in our social purpose.
- Strengthening TDS’s profile and relationships with government, regulators, industry partners and the wider public.
- Supporting the Board with strategic insight, clear communication and effective governance.
- Navigating upcoming government tenders and sector changes with confidence and clarity.
- Developing commercial partnerships and joint ventures which are aligned with our social purpose.
- Championing innovation, digital transformation and the use of AI to improve customer experience.
- Embedding a values-led culture where colleagues feel supported, listened to and motivated to deliver their best.
We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose.
In return, we offer the opportunity to lead a respected, forward-looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK.
A full recruitment pack is available by clicking through the Apply option.
Group Chief Executive employer: TDS Group
Contact Detail:
TDS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Chief Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and public service sectors. Attend industry events or webinars where you can meet key players. Remember, it’s not just about what you know, but who you know!
✨Tip Number 2
Showcase your leadership style! When you get the chance to chat with potential employers, share your vision for TDS and how you’d inspire the team. Be authentic and let your passion for social impact shine through.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d navigate government tenders or drive innovation at TDS. Practise your responses so you can communicate your ideas clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to improve renting for everyone.
We think you need these skills to ace Group Chief Executive
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who we are at TDS. We’re all about fairness, customer focus, and making a difference. Tailor your application to reflect these values and show us how you align with our mission.
Be Authentic: We want to hear your unique voice! Don’t be afraid to let your personality shine through in your application. Share your experiences and insights that demonstrate your leadership style and commitment to social purpose.
Highlight Relevant Experience: Make sure to showcase your previous C-Suite experience and any relevant achievements. We’re looking for someone who can navigate the complexities of our sector, so give us examples of how you’ve successfully led teams and driven innovation.
Follow the Application Process: We encourage you to apply through our website for a smooth process. Make sure to read the full recruitment pack and follow any specific instructions. This shows us you’re detail-oriented and genuinely interested in joining our team!
How to prepare for a job interview at TDS Group
✨Know the Organisation Inside Out
Before your interview, make sure you thoroughly research TDS. Understand its mission, values, and recent developments in the housing sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Strategic Questions
As a potential Group Chief Executive, expect questions about strategic leadership and operational performance. Think of examples from your past experiences where you've successfully led teams or driven innovation, especially in a social purpose setting.
✨Showcase Your Communication Skills
Effective communication is key for this role. Be prepared to discuss how you've built trust and motivated teams in previous positions. Use clear, concise language and be ready to articulate your vision for TDS’s future.
✨Demonstrate Your Commitment to Public Good
TDS is focused on making a difference in the community. Be ready to share your thoughts on how you can uphold this commitment as CEO. Discuss any relevant initiatives you've led that align with social impact and customer-focused innovation.