Operations Manager in London

TDS Commercial Ltd is a busy commercial laundry seeking an organised and proactive Operations Manager to assist with the day-to-day running of the business. This is a varied role combining operational management, administration, customer service, and health & safety responsibilities. The successful candidate will play a key role in ensuring the efficient, safe, and effective operation of the business. The role is primarily office-based, Monday to Friday, with occasional travel to sites.

• Oversee the daily operation of the laundry floor, ensuring productivity, quality, and service standards are maintained.
• Supervise and support laundry staff, providing guidance and ensuring workloads are effectively managed.
• Conduct customer stock takes and maintain accurate inventory records.
• Order and manage chemicals, consumables, and other operational supplies.
• Prepare customer invoices and reconcile payments.
• Coordinate staff holiday requests and maintain adequate staffing levels.
• Plan and manage driver schedules and delivery logistics.
• Maintain accurate operational and administrative records.
• Ensure compliance with company policies and procedures.

• Promote and maintain a strong health and safety culture throughout the workplace.
• Carry out regular workplace risk assessments and implement appropriate control measures.
• Review and update risk assessments as required.
• Ensure safe handling, storage, and use of laundry chemicals and cleaning products.
• Conduct routine health and safety inspections and address any identified hazards.
• Investigate incidents, accidents, and near misses, ensuring appropriate reporting and corrective actions are taken.
• Ensure staff receive relevant health and safety training and follow safe working practices.
• Maintain health and safety documentation and ensure compliance with current legislation.

• Previous experience in a supervisory, operations, or administrative role.
• Strong organisational and time-management skills.
• Excellent communication and customer service abilities.
• Experience in stock control, purchasing, invoicing, and general office administration.
• Knowledge of health and safety requirements and experience carrying out workplace risk assessments.
• Ability to manage multiple priorities in a fast-paced environment.
• Good IT skills, including Microsoft Office and business management systems.
• A proactive, hands-on approach with strong problem-solving skills.
• Full UK Driving License. Previous experience of driving vans would be beneficial but not essential.
• Ability to work independently with minimal supervision and using your own initiative.
• Willingness to go through an external security check. More details can be provided during interviews.

• A varied and rewarding role within a supportive team environment.
• The opportunity to play a key role in the success of the business.
• Competitive salary based on experience.
• Ongoing training and development opportunities.

If you are an organised and motivated individual with strong operational, administrative, and health & safety experience, we would love to hear from you. Please include a cover letter with your application.

Pay: £30,000.00-£40,000.00 per year