At a Glance
- Tasks: Lead and develop a national service operation, driving growth and performance.
- Company: Market-leading technical services specialist with a strong reputation.
- Benefits: Competitive salary, bonus, car allowance, and private medical insurance.
- Other info: Exciting opportunity to drive expansion and enhance customer relationships.
- Why this job: Shape the future of a growing service division and make a real impact.
- Qualifications: Proven leadership experience in service operations and commercial performance.
The predicted salary is between 70000 - 85000 £ per year.
TDRS Recruitment are supporting a market-leading technical services specialist in the search for a Service Director to oversee and develop their national service operation. The business designs, installs and maintains technically sophisticated solutions across multiple sectors, including commercial, education, healthcare and public-sector environments. Operating nationally through multiple regional offices, they have built an excellent reputation for quality, customer service and long-term client relationships. With annual turnover of approximately £25m and a Service Division currently generating around £3.5m, the leadership team has identified service as a major growth area and is looking for an experienced leader who can help drive the next phase of development.
This is a rare opportunity to take ownership of an established operation whilst helping shape its future direction.
The Opportunity
Reporting directly into senior leadership, you will take responsibility for the operational and commercial performance of the Service Division across the UK. You will oversee multiple regional offices and service teams, driving consistency, profitability, customer retention and recurring revenue growth, whilst implementing the structure and systems required to support future expansion. The business has ambitious plans for growth and is looking for someone capable of helping double the size of the Service Division over the next 2-3 years.
Key Responsibilities
- Full P
Service Director employer: TDRS Recruitment Limited
As a Service Director at our market-leading technical services specialist, you will join a dynamic and supportive work culture that prioritises employee growth and development. With competitive compensation, including a generous bonus structure and private medical benefits, we are committed to fostering a rewarding environment where your leadership can drive significant impact across multiple sectors. Our national presence and ambitious growth plans offer unique opportunities for career advancement and the chance to shape the future of our service operations.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Director role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their service operations and be ready to discuss how you can drive growth and improve customer retention. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved operational performance. We’re looking for someone who can inspire and lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our ambitious plans for growth!
We think you need these skills to ace Service Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Service Director role. Highlight your leadership experience and any relevant achievements in service operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your vision for the Service Division and how you plan to drive growth and consistency.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service operations or driven revenue growth in previous roles to demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TDRS Recruitment Limited
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Leadership Questions
As a Service Director, you'll need to demonstrate strong leadership skills. Prepare examples from your past experiences where you've successfully led teams, managed conflicts, or driven growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Strategic Vision
The company is looking for someone to help shape the future direction of their service division. Be ready to discuss your vision for growth and how you would implement strategies to achieve it. Think about how you can double the size of the division and be prepared to share your ideas.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's plans for expansion, the challenges they face in the service sector, or how they measure success in this role. This shows that you're engaged and thinking critically about the position.
