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For Companies At a Glance
- Tasks: Support trade customers by handling enquiries, preparing quotes, and converting orders.
- Company: Established parts supplier in the industrial door and loading bay sector.
- Benefits: £35,000 salary, bonus, stable hours, and career progression opportunities.
- Why this job: Join a fast-paced team and develop your sales skills while making a real impact.
- Qualifications: Experience in internal sales or B2B customer service with strong communication skills.
- Other info: Office-based role in Huddersfield with training to enhance product knowledge.
The predicted salary is between 28000 - 42000 £ per year.
A well-established trade-only parts supplier within the industrial door and loading bay sector is looking to hire an Internal Sales Executive for its Yorkshire office.
The Role
You’ll support a trade-only customer base (installers, engineers and service/installation companies), handling enquiries, identifying the correct parts, preparing quotations, and converting orders. This is a fast-paced internal role where accuracy, responsiveness and product/problem-solving are key.
Key Responsibilities
- Manage inbound and outbound calls/emails from trade customers
- Identify the correct industrial door/loading bay parts and recommend suitable alternatives where required
- Produce accurate quotations, follow up proactively, and convert quotes into orders
- Process sales orders efficiently, ensuring correct pricing, part references and delivery requirements
- Liaise with purchasing, warehouse and logistics to confirm availability, lead times and dispatch
- Resolve order queries, delivery issues and returns in a solutions-focused manner
- Maintain accurate CRM/ERP records and keep customer details up to date
- Support customer retention and account development through consistent service and follow-up
What We’re Looking For
- Experience in internal sales, trade counter/parts, or B2B customer service
- Confident communicator with a strong telephone manner
- High attention to detail, comfortable working with part references/specifications
- Organised, proactive and able to manage a busy workload
- Good IT skills (CRM/ERP and Microsoft Office)
- Knowledge of industrial doors and loading bay equipment/parts (e.g., roller shutters, sectional doors, fast action doors, dock levellers, control panels, safety edges, seals, motors)
- Experience supporting field engineers or trade customers in a parts environment
What’s On Offer
- £35,000 salary + bonus
- Stable hours: Mon–Fri, 08:30–17:00
- Office-based role in Huddersfield
- Training and support to build product knowledge and progress your sales career
Internal Sales Executive in Huddersfield employer: TDRS Recruitment Limited
Contact Detail:
TDRS Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Huddersfield
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Internal Sales Executive. Highlight your skills in handling enquiries and converting quotes into orders – that's what they want to hear!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind. And remember, apply through our website for the best chance at landing that Internal Sales Executive role!
We think you need these skills to ace Internal Sales Executive in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in internal sales and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements in handling enquiries and converting quotes into orders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your familiarity with industrial doors and loading bay equipment, and how your proactive approach can benefit our trade customers.
Show Off Your Attention to Detail: In this fast-paced role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our quotations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do and our company culture!
How to prepare for a job interview at TDRS Recruitment Limited
✨Know Your Products Inside Out
Familiarise yourself with the industrial door and loading bay parts mentioned in the job description. Being able to discuss specific products like roller shutters or dock levellers will show your potential employer that you’re serious about the role and can hit the ground running.
✨Practice Your Communication Skills
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly and confidently. You might want to role-play common customer scenarios with a friend to get comfortable with handling enquiries and resolving issues.
✨Be Proactive with Follow-Ups
Demonstrate your understanding of the sales process by discussing how you would follow up on quotations and manage customer relationships. Showing that you can take initiative will highlight your organisational skills and commitment to customer service.
✨Showcase Your IT Skills
Brush up on your CRM/ERP knowledge and Microsoft Office skills before the interview. Be ready to discuss how you’ve used these tools in previous roles to manage customer records and streamline processes, as this will be crucial for success in the position.