At a Glance
- Tasks: Lead and support fifteen dental practices to ensure operational excellence and patient care.
- Company: Join The Dental Management Partners, a growing dental group in the South of England.
- Benefits: Competitive salary, 25 days annual leave, birthday off, and discounted medical plan.
- Other info: Dynamic role with extensive travel and opportunities for professional growth.
- Why this job: Shape the future of dental care while making a real impact across multiple sites.
- Qualifications: Experience in multi-site operations, strong leadership, and commercial acumen required.
The predicted salary is between 40000 - 45000 £ per year.
Company: The Dental Management Partners (TDMP)
Location: Office based with extensive travel across Dorset, Hampshire & West Sussex
Contract: Full-time, permanent
Reports to: Commercial Director
Shape operational excellence across a thriving, expanding dental group. The Dental Management Partners (TDMP) is a growing dental group operating a portfolio of practices across the South of England. We partner with clinicians and practice teams, providing the operational, commercial and people support that allows clinical teams to focus on what they do best - delivering outstanding patient care.
Following sustained growth, we are now seeking an experienced Operations Manager to support our network of fifteen practices and their Practice Managers. This is a pivotal, multi-site role offering the opportunity to be the trusted operational lead for our Practice Managers, supporting them to run safe, compliant, profitable and patient-focused practices day in, day out.
The Role
Reporting to the Commercial Director, you will be accountable for the operational performance, compliance, commercial health and team engagement of fifteen dental practices (currently) located predominantly across Dorset, Hampshire and West Sussex. Working closely with each Practice Manager, you will translate group strategy into practical, on-the-ground delivery, driving consistency, raising standards and supporting growth across the portfolio.
Responsibilities:
- Provide direct line-management, coaching and day-to-day support to fifteen Practice Managers, building capability and confidence across the group.
- Conduct regular practice visits across Dorset, Hampshire and West Sussex, ensuring a visible and supportive operational presence at each site.
- Lead monthly one-to-ones, performance reviews and Practice Manager forums to share best practice and embed group standards.
- Monitor KPIs across all fifteen practices - including UDA delivery, private revenue, hygienist utilisation, new patient conversion, recall rates and EBITDA - and work with Practice Managers to drive continuous improvement.
- Review monthly P&Ls with each practice, identifying risks, opportunities and corrective actions, and support annual budgeting and forecasting.
- Identify and deliver revenue growth and cost-efficiency initiatives across the portfolio.
- Support Practice Managers to meet and exceed CQC requirements, GDC standards and all relevant statutory obligations, championing a culture of patient safety and clinical governance.
- Partner with internal teams to support recruitment, induction, retention and development of clinical and non-clinical teams, promoting a positive, inclusive and high-performance culture.
- Support the integration of newly acquired practices into the group, including systems, processes, branding and culture.
- Lead operational projects that improve standardisation, efficiency and patient experience across the portfolio.
About You:
- Significant multi-site operational management experience, ideally within dentistry, primary care, healthcare or another regulated, multi-branch service environment.
- Proven track record of leading, coaching and development across geographically dispersed sites.
- Strong commercial acumen with demonstrable experience of driving KPI and P&L performance across multiple locations.
- Working knowledge of CQC standards, healthcare compliance and clinical governance frameworks.
- Experience supporting acquisition integration or change programmes is highly desirable.
Skills and personal attributes:
- Exceptional interpersonal and coaching skills - able to build trusted relationships with Practice Managers, clinicians and their teams.
- Highly organised, with the ability to prioritise across a complex, multi-site portfolio.
- Confident with data, reporting and practice management systems; comfortable interrogating numbers and turning insight into action.
- Pragmatic problem-solver with a hands-on, roll-up-your-sleeves mindset.
- Patient-focused, resilient, calm under pressure and adaptable in a fast-growing environment.
- A collaborative team player who leads with integrity and humility.
- Comfortable with significant travel across Dorset, Hampshire and West Sussex.
- Full UK driving licence and access to your own vehicle.
What We Offer:
- Competitive salary – up to £45,000 depending on experience
- Annual leave entitlement of 25 days plus bank holidays
- Your birthday off
- Discounted medical plan available through Hampshire Healthcare Partners
- The opportunity to shape operational excellence across a growing and ambitious dental group
Learn more about us at www.tdmpartnership.com
Operations Manager in Winchester employer: TDMP Group
The Dental Management Partners (TDMP) is an exceptional employer, offering a dynamic work environment where you can make a significant impact on operational excellence across a network of dental practices in the beautiful regions of Dorset, Hampshire, and West Sussex. With a strong focus on employee development, competitive salaries, and a supportive culture that champions patient care, TDMP provides ample opportunities for growth and collaboration, making it an ideal place for those looking to thrive in a rewarding career within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental or healthcare industry. Attend local events or join online forums where you can meet people who might know about job openings at TDMP or similar companies.
✨Tip Number 2
Prepare for interviews by researching TDMP and its practices. Understand their values, goals, and challenges. This way, you can tailor your answers to show how you can help them achieve operational excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in multi-site management and how you've driven performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the TDMP team.
We think you need these skills to ace Operations Manager in Winchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your multi-site operational management experience and any relevant achievements in driving KPI and P&L performance. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting dental practices and how your coaching skills can help our Practice Managers thrive. Keep it engaging and personal – we love a good story!
Showcase Your Interpersonal Skills:In this role, building relationships is key. Make sure to highlight your exceptional interpersonal and coaching skills in your application. We want to know how you’ve successfully collaborated with teams in the past and how you plan to do the same with us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Dental Management Partners!
How to prepare for a job interview at TDMP Group
✨Know Your Numbers
As an Operations Manager, you'll need to be comfortable with KPIs and P&L performance. Brush up on relevant metrics like UDA delivery and EBITDA before the interview. Being able to discuss how you've driven improvements in these areas will show your commercial acumen.
✨Showcase Your Coaching Skills
This role involves a lot of coaching and supporting Practice Managers. Prepare examples of how you've successfully developed teams in previous roles. Highlight specific instances where your coaching led to measurable improvements in performance or team engagement.
✨Understand Compliance Standards
Familiarise yourself with CQC standards and healthcare compliance frameworks. Be ready to discuss how you've ensured compliance in past positions. This will demonstrate your understanding of the regulatory environment and your commitment to patient safety.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in multi-site management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
