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- Tasks: Service and maintain vehicle wash machines while troubleshooting faults.
- Company: Join a leading company in the vehicle wash industry with a supportive team.
- Benefits: Competitive salary, performance bonuses, company van, and generous holiday allowance.
- Why this job: Make a difference by ensuring vehicles are clean and well-maintained for customers.
- Qualifications: Valid UK driving licence and understanding of mechanical and electrical systems.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
The predicted salary is between 27500 - 38500 £ per year.
LOCATION: South Essex
SALARY: £32,500 rising to £36,500
JOB PURPOSE: To service, maintain and fault find on vehicle wash machines in line with the service agreements, within your agreed geographical limit.
Responsibilities:
- Field Service Engineers are responsible for servicing and maintenance of the company’s full range of vehicle wash machines. This will include attending to all breakdowns, fault-finding, and repairing both mechanical and electrical faults.
- Carry out chemical top-up on the machines as instructed and complete the appropriate paperwork.
KNOWLEDGE / SKILLS / EXPERIENCE:
Essential:
- Full valid driving licence applicable to the UK
- To have an understanding of mechanical plant operation and electrical systems and to demonstrate this through work experience.
- Have good interpersonal skills to communicate with both customers and internal staff.
- Be able to work on your own initiative and ability to work to a high standard of work.
- Demonstrate that you have a good understanding of meeting customer needs and experience of being the face of the company.
- Experience in using different customer portals for logging in/out of jobs with the use of a tablet device.
Desirable:
- Formal qualification in mechanical and electrical engineering
- Experience within the car wash industry.
- Experience with 3-phase.
Package:
- Basic starting annual salary of £32,500 rising to £36,500 after 6 month probation period
- Working hours Monday to Friday – base of 9hrs per day (45 hrs pw) Home to Home
- Working 1 in 4 weekends – base of 8hrs on a Saturday and 8hrs on a Sunday
- Paid from home to home
- Approved overtime paid during the week as 1.75
- Approved overtime paid on Saturdays at 1.75 over and above 8 hours once core hours have been achieved
- Approved overtime paid on Sundays at 1.75 over and above 8 hours once core hours have been achieved
- 3 Monthly individual performance bonus targets to hit PPM and machine availability as part of the bonus scheme.
- Annual company performance bonus entitlement after probation period completed and on weekend rota.
- Company van that can be used for private use (HMRC taxation will apply)
- Holiday scheme of 22 days rising to 25 days per annum plus an 8-day allowance in respect of public and bank holidays
- Health cash plan and shopping portal discount scheme (HMRC taxation will apply)
- Workplace pension scheme – statutory rules apply
Field Service Engineer in Harlow employer: TDC Consulting
Contact Detail:
TDC Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Harlow
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in mechanical and electrical systems can benefit their vehicle wash machines.
✨Tip Number 3
Show off your interpersonal skills! During the interview, be friendly and approachable. Remember, they want someone who can communicate well with customers and internal staff alike.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the company culture. It shows you're engaged and helps you figure out if this is the right fit for you.
We think you need these skills to ace Field Service Engineer in Harlow
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical and electrical skills in your application. We want to see how your experience aligns with the role of a Field Service Engineer, so don’t hold back on showcasing your expertise!
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit into our team.
Be Personable: Since you'll be the face of our company, it’s important to show off your interpersonal skills. Share examples of how you've successfully communicated with customers or worked within a team in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TDC Consulting
✨Know Your Machines
Before the interview, brush up on your knowledge of vehicle wash machines. Understand their mechanical and electrical systems, as well as common faults and maintenance practices. This will show that you’re not just familiar with the equipment but also passionate about the role.
✨Show Off Your Interpersonal Skills
As a Field Service Engineer, you'll be the face of the company. Prepare examples of how you've effectively communicated with customers or resolved conflicts in the past. This will demonstrate your ability to meet customer needs and represent the company positively.
✨Get Comfortable with Tech
Familiarise yourself with using tablets and customer portals for logging jobs. If you have experience with similar technology, be ready to discuss it. This will highlight your adaptability and readiness to handle the tech side of the job.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a breakdown or a difficult customer. Think through your responses ahead of time, focusing on your problem-solving skills and ability to work independently. This will help you stand out as a proactive candidate.