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For Companies At a Glance
- Tasks: Lead customer discovery and digital marketing strategies to drive vendor engagement.
- Company: TD SYNNEX is a global leader in technology distribution and digital marketing solutions.
- Benefits: Enjoy health insurance, paid leave, retirement plans, and continuous learning opportunities.
- Why this job: Join a diverse team that values innovation and offers clear career progression.
- Qualifications: 8-10 years in digital marketing or vendor engagement with strong commercial acumen required.
- Other info: We embrace diversity and provide reasonable adjustments throughout the recruitment process.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a commercially minded and digitally fluent Senior manager, Customer Discovery & Propositions to spearhead our efforts in understanding and addressing customer needs and evolving our digital marketing capabilities and services. Rather than responding reactively to campaign requests, this role will support the vendor business and marketing teams in taking a consultative and strategic approach to identifying opportunities, using data and market intelligence to position our services as key investment priorities for vendors. This role will serve as a trusted advisor to vendors, internal marketing teams, and business units — bridging commercial insights with marketing technologies to unlock new growth opportunities and long-term value.
Key Responsibilities
- Drive a proactive sales approach to vendor engagement by identifying new opportunities to promote TD SYNNEX’s digital marketing services and capabilities.
- Advocate for the customer with internal stakeholder groups, ensuring their needs are met.
- Use market intelligence, internal data, and vendor strategies to triangulate insights and build compelling business cases for investment in our digital solutions.
- Collaborate closely with central marketing teams, business units, and executive stakeholders (e.g., VPs) to identify which capabilities can be enhanced or adapted to better meet vendor needs.
- Support the evolution of data-driven marketing solutions, incorporating automation, digital innovation, and AI to strengthen value propositions.
- Articulate forward-looking data and technology requirements to enable our Data and MarTech functions to evolve their capabilities and solutions in line with the needs of the business.
Knowledge, Skills, and Experience
- 8–10 years of experience in commercial, digital marketing, or vendor engagement roles.
- Deep understanding of marketing technologies, automation, and data utilization (without requiring a purely technical background).
- Strong commercial acumen and ability to translate insights into investment opportunities.
- Creative and lateral thinker, capable of identifying new angles and approaches to vendor engagement.
- Experience in developing strategic go-to-market propositions or value-driven vendor solutions.
What do we offer:
- We value continuous learning and provide a clear progression plan.
- We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.
At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.
Key Skills
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.
- Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Senior manager, Customer Discovery & Propositions employer: TD Synnex
Contact Detail:
TD Synnex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior manager, Customer Discovery & Propositions
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and customer engagement. Understanding how data and technology are shaping the industry will help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the digital marketing and vendor engagement space. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've used market intelligence and data to drive business decisions in previous roles. This will demonstrate your commercial acumen and ability to translate insights into actionable strategies.
✨Tip Number 4
Research TD SYNNEX's current digital marketing initiatives and vendor partnerships. Being knowledgeable about their existing strategies will allow you to propose tailored ideas that align with their goals during your interview.
We think you need these skills to ace Senior manager, Customer Discovery & Propositions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial and digital marketing, particularly focusing on vendor engagement. Use specific examples that demonstrate your understanding of marketing technologies and data utilisation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer discovery and how your skills align with the role. Mention your ability to translate insights into investment opportunities and your experience in developing strategic propositions.
Showcase Your Strategic Thinking: During the application process, emphasise your creative and lateral thinking abilities. Provide examples of how you've identified new angles in previous roles that led to successful vendor engagement or marketing strategies.
Highlight Continuous Learning: Mention any relevant courses or certifications that demonstrate your commitment to continuous learning in digital marketing and technology. This aligns well with TD SYNNEX's value of professional development.
How to prepare for a job interview at TD Synnex
✨Understand the Role
Make sure you have a clear understanding of the Senior Manager, Customer Discovery & Propositions role. Familiarise yourself with the key responsibilities and how they align with your experience. Be ready to discuss how your background in digital marketing and vendor engagement can contribute to the company's goals.
✨Showcase Your Commercial Acumen
Prepare examples that demonstrate your commercial mindset and ability to translate insights into actionable strategies. Highlight any past experiences where you've successfully identified opportunities for growth or developed strategic propositions that benefited vendors.
✨Emphasise Data-Driven Decision Making
Since the role involves using data and market intelligence, be prepared to discuss how you've utilised data in previous roles. Share specific instances where your data-driven approach led to successful outcomes, particularly in marketing or vendor engagement.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's digital marketing strategies, their approach to customer engagement, and how they envision the role evolving. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
