At a Glance
- Tasks: Lead a dynamic team to optimise sales operations and achieve targets.
- Company: Join a forward-thinking company that values teamwork and excellence.
- Benefits: Enjoy hybrid working, private healthcare, and a matched pension.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real impact by coaching and motivating your team to success.
- Qualifications: Strong time management, CRM experience, and excellent communication skills.
The predicted salary is between 33075 - 40425 £ per year.
What You'll Be Doing Support workload planning and daily priority management to ensure the team is organised and performing effectively.
Role‑model Sales Operational Excellence, consistently achieving targets and KPIs.
Monitor customer SLAs across orders, quotes and outstanding queries.
Act as the subject matter expert for relevant systems and tools.
Support Sales Operations training, including onboarding and induction activities.
Assist with the delivery and administration of business incentives for the Sales Operations team.
Act as the first point of contact for internal and customer escalations, responding quickly and effectively.
Build strong working relationships with the Internal Sales Management team.
Coach, guide and motivate team members to perform at their best.
Deputise for the Sales Operations Manager when required.
What You'll Bring Strong time management and prioritisation skills.
Experience building effective relationships with coworkers and customers.
Previous experience working with a CRM system.
Excellent organisational skills with strong attention to detail.
Confidence working with numbers and operational metrics.
A professional and confident telephone manner.
A customer‑focused, target‑driven mindset.
Understanding of sales and operational processes.
Clear and effective communication skills (written, verbal and face‑to‑face).
Strong people engagement and coaching capability.
Benefits Hybrid working.
Private healthcare.
Matched pension.
Enhanced parental
Sales Operations Team Leader in Hampshire employer: TD Synnex
At TD SYNNEX, we are committed to fostering a dynamic work environment that champions collaboration, innovation, and personal growth. Our hybrid working model, comprehensive benefits including private healthcare and enhanced parental leave, and a strong focus on sustainability make us an exceptional employer. Join us in a culture that values every voice and celebrates diverse perspectives, where you can truly make a meaningful impact while advancing your career.
