At a Glance
- Tasks: Support customers with after-sales queries and delivery issues.
- Company: Join TD SYNNEX, a company that values curiosity and diverse perspectives.
- Benefits: Enjoy hybrid working, private healthcare, and a matched pension.
- Other info: Engage in inclusive communities and enjoy excellent growth opportunities.
- Why this job: Make a meaningful impact while building relationships and solving problems.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Become a Customer Service Executive at TD SYNNEX!
We're looking for a proactive and detail‑focused Customer Service Executive to deliver industry‑leading support to our customers.
In this role, you'll manage after‑sales queries - including delivery issues, and order‑related questions - ensuring every customer feels supported, valued, and confident in their partnership with TD SYNNEX.
We're not here to sell you a job.
We're here to welcome you into a culture that values curiosity , celebrates diverse perspectives , and believes that great leadership starts with listening .
If you're passionate about problem‑solving, building relationships, and delivering exceptional service with accountability and clear communication, this role offers the opportunity to make a meaningful impact.
Why You'll Love Working Here Our benefits matter - but what truly sets us apart is how we work together.
We're big on trust, transparency, and making space for moments that matter.
Hybrid working Private healthcare, matched pension, enhanced parental valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with
- Your
Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement?
Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for!
Customer Services Executive - Outbound & Delivery in Hampshire employer: TD Synnex
At TD SYNNEX, we are committed to fostering a dynamic work environment that champions collaboration, innovation, and personal growth. Our hybrid working model, comprehensive benefits including private healthcare and enhanced parental leave, and a strong focus on sustainability make us an exceptional employer. Join us in a culture that values every voice and celebrates diverse perspectives, where you can truly make a meaningful impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Executive - Outbound & Delivery in Hampshire
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at TD Synnex. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like TD Synnex before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Services Executive - Outbound & Delivery in Hampshire
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to TD Synnex:Your cover letter is your chance to shine! Tell us why you want to work at TD Synnex specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at TD Synnex!
How to prepare for a job interview at TD Synnex
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
