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- Tasks: Lead a 24/7 support team and optimise service desk operations.
- Company: Global tech distributor in Bracknell with a focus on innovation.
- Benefits: Competitive pay, hybrid work model, and growth opportunities.
- Why this job: Make a real impact by leading a dynamic support team.
- Qualifications: 3-5 years of experience in service desk management and relevant certifications.
- Other info: Join a collaborative environment that values personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading global technology distributor in Bracknell is looking for a Service Desk Manager to lead a 24/7 support team. The role involves optimizing operations, managing incidents, and fostering team development.
Candidates should have 3-5 years of experience in a similar role and relevant certifications. This hybrid position offers competitive compensation and a focus on personal and professional growth.
Service Desk Manager — Hybrid 24x7 Team Lead in Bracknell employer: TD Synnex
Contact Detail:
TD Synnex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Manager — Hybrid 24x7 Team Lead in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in service desk roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show that you’re not just a fit for the role but also for the team. Tailor your answers to reflect how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you articulate your thoughts clearly and confidently when discussing your experience in managing incidents and optimising operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Desk Manager — Hybrid 24x7 Team Lead in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing support teams and optimising operations. We want to see how your skills align with the role of Service Desk Manager, so don’t be shy about showcasing your relevant certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our 24/7 support team. Share specific examples of how you've fostered team development and managed incidents effectively.
Showcase Your Leadership Skills: As a Service Desk Manager, leadership is key. In your application, highlight any experiences where you’ve led a team or improved processes. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at TD Synnex
✨Know Your Stuff
Make sure you brush up on your technical knowledge and relevant certifications. Be ready to discuss your experience in managing incidents and optimising operations, as these are key aspects of the role.
✨Showcase Your Leadership Skills
As a Service Desk Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've fostered team development in the past and how you handle conflicts or challenges within a team.
✨Understand the Company Culture
Research the company’s values and culture. This will help you align your answers with what they’re looking for in a candidate. Showing that you fit into their environment can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Think about asking about their approach to personal and professional growth.
