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- Tasks: Lead a team to deliver innovative marketing programmes across Europe, ensuring quality and efficiency.
- Company: Join TD SYNNEX, the world's largest IT distributor, committed to diversity and employee well-being.
- Benefits: Enjoy hybrid work, comprehensive health benefits, and continuous learning opportunities.
- Why this job: Be part of a supportive culture that values collaboration and personal growth.
- Qualifications: 10-15 years in marketing operations with strong leadership and analytical skills required.
- Other info: We celebrate diversity and encourage everyone to apply, even if you don't meet every requirement.
The predicted salary is between 54000 - 84000 £ per year.
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Direct message the job poster from TD SYNNEX UK&I
Why Choose TD SYNNEX:
As a
Why Choose TD SYNNEX:
As a Fortune 500 global corporation , operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently
At our core, we’re a company that cares and we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available and the caring and supportive nature of our managers and colleagues.
We all pitch in to assist others as needed! We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.
Job Purpose
This leadership role is responsible for the delivery of digitally led, data-driven marketing programs across Europe. The successful candidate will oversee a team of approximately 35 professionals, ensuring the operational excellence , efficiency, and effectiveness of campaign execution.
A key part of the role includes working within a shared services model, driving collaboration across teams and aligning marketing execution with strategic business goals.
The ideal candidate combines
Key Responsibilities
- Lead the execution, and delivery of marketing programs for vendors and clients, ensuring they are on time, within budget, and aligned with brand and business goals.
- Manage the operational performance of service delivery teams, maintaining high standards of quality, efficiency, and customer satisfaction.
- Ensure optimal resource utilization and manage budgets effectively to drive cost-efficiency and value for money.
- Continuously improve service processes and workflows, leveraging data and insights to inform decisions and drive operational innovation.
- Design and evolve the shared services delivery model to enhance consistency, scalability, and efficiency across regions and functions.
Knowledge, Skills, And Experience
- 10–15 years of relevant professional experience in marketing operations, program delivery, or related fields
- 5–8 years of direct people management experience
- Experience in marketing agencies, shared service environments or or business/operational excellence functions.
- Strong commercial and analytical mindset, with the ability to align execution to business impact
- Excellent communication, stakeholder management, and leadership skills
What do we offer:
- Hybrid work
- We value continuous learning and provide a clear progression plan.
- We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more
\”At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.\”
Key Skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
IT Services and IT Consulting
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Service Delivery & Operations Director employer: TD SYNNEX UK&I
Contact Detail:
TD SYNNEX UK&I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery & Operations Director
✨Tip Number 1
Familiarise yourself with TD SYNNEX's mission and values. Understanding their commitment to diversity, inclusion, and operational excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or alumni from your previous workplaces who may have connections at TD SYNNEX. Engaging in conversations about the company culture and expectations can provide valuable insights that will set you apart.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved operational processes in your past roles. Highlighting your experience in marketing operations and people management will demonstrate your fit for the Service Delivery & Operations Director position.
✨Tip Number 4
Stay updated on industry trends and innovations in marketing and operations. Being knowledgeable about the latest tools and strategies will show your proactive approach and readiness to drive operational innovation at TD SYNNEX.
We think you need these skills to ace Service Delivery & Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations and people management. Use specific examples that demonstrate your ability to lead teams and deliver successful marketing programmes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at TD SYNNEX and how your skills align with their mission. Mention your experience in shared service environments and your approach to operational excellence.
Highlight Leadership Skills: Since this is a director-level position, emphasise your leadership experience. Discuss how you've managed teams, improved processes, and driven collaboration across departments in previous roles.
Showcase Analytical Mindset: Demonstrate your commercial and analytical mindset by providing examples of how you've used data to inform decisions and improve service delivery. This will show your alignment with TD SYNNEX's focus on data-driven marketing.
How to prepare for a job interview at TD SYNNEX UK&I
✨Understand the Company Culture
Before your interview, take some time to research TD SYNNEX's values and culture. They pride themselves on being a diverse and inclusive employer, so be prepared to discuss how you can contribute to this environment.
✨Showcase Your Leadership Experience
As a Service Delivery & Operations Director, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully managed teams and driven operational excellence in previous roles.
✨Highlight Your Analytical Skills
Given the emphasis on data-driven decision-making, be ready to discuss how you've used analytics to inform your strategies and improve service delivery. Specific examples will help illustrate your commercial mindset.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a shared services model. Think of scenarios where you've had to align marketing execution with strategic business goals and be ready to share those experiences.
