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- Tasks: Support customers with after-sales queries, focusing on returns and delivery issues.
- Company: Join TD SYNNEX, a company that values curiosity and diverse perspectives.
- Benefits: Enjoy hybrid working, private healthcare, matched pension, and enhanced parental leave.
- Other info: Be part of a global organisation with excellent growth opportunities and inclusive communities.
- Why this job: Make a meaningful impact while building relationships and solving problems.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
12 month Fixed Term Contract. Become a Customer Service Executive at TD SYNNEX! We're looking for a proactive, detail‑focused Customer Service Executive to deliver industry‑leading support to our customers. In this role, you'll manage after‑sales queries - specifically returns and delivery‑related issues - ensuring every customer feels supported, valued, and confident in their partnership with TD SYNNEX.
We're not here to sell you a job. We're here to welcome you into a culture that values curiosity, celebrates diverse perspectives, and believes great leadership starts with listening. If you're passionate about problem‑solving, building relationships, and delivering exceptional service with accountability and clear communication, this role offers the opportunity to make a meaningful impact.
Why You'll Love Working Here
- Our benefits matter - but what truly sets us apart is how we work together.
- We're big on trust, transparency, and creating moments that matter.
- Hybrid working.
- Private healthcare, matched pension, enhanced parental leave.
- Valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Customer Services Executive - 12 month Fixed Term Contract in Hampshire employer: TD SYNNEX UK&I
Contact Detail:
TD SYNNEX UK&I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive - 12 month Fixed Term Contract in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TD SYNNEX's values and mission. This will help you connect your experiences to what they care about, showing you're not just another candidate but a perfect fit for their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about delivering exceptional service, think of examples from your past where you’ve tackled customer issues. Be ready to share these stories during your chat with them.
✨Tip Number 3
Network like a pro! Use LinkedIn or other platforms to connect with current employees at TD SYNNEX. A friendly message can go a long way in getting insider tips and maybe even a referral!
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, we value diverse perspectives and believe you might just be the person we’re looking for. So, go for it!
We think you need these skills to ace Customer Services Executive - 12 month Fixed Term Contract in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Services Executive role. Highlight your problem-solving skills and any experience you have with after-sales queries, as this will show us you're a great fit for the job!
Show Your Passion: In your application, let your enthusiasm for delivering exceptional customer service shine through. We love candidates who are genuinely excited about building relationships and making a meaningful impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and skills, so we can easily see how you align with our values and the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll get a feel for our online culture right from the start!
How to prepare for a job interview at TD SYNNEX UK&I
✨Know the Company Culture
Before your interview, take some time to research TD SYNNEX's culture. They value curiosity and diverse perspectives, so think about how your own experiences align with these values. Be ready to share examples of how you've embraced diversity or solved problems creatively in past roles.
✨Prepare for Customer Scenarios
As a Customer Service Executive, you'll be handling after-sales queries. Prepare for situational questions by thinking of specific instances where you resolved customer issues, particularly around returns and delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
Clear communication is key in this role. During the interview, practice articulating your thoughts concisely and confidently. You might even want to prepare a few questions to ask the interviewer that demonstrate your interest in effective communication and relationship-building.
✨Emphasise Your Problem-Solving Abilities
TD SYNNEX is looking for someone passionate about problem-solving. Think of challenges you've faced in previous jobs and how you overcame them. Be prepared to discuss these experiences and highlight your accountability and proactive approach to finding solutions.