At a Glance
- Tasks: Lead PartnerFirst and eCommerce strategy across Europe, driving innovation and growth.
- Company: Join TD SYNNEX, a forward-thinking tech company with a focus on collaboration and inclusion.
- Benefits: Enjoy hybrid working, tailored benefits, and professional development opportunities.
- Other info: Be part of a culture that values every voice and celebrates diversity.
- Why this job: Shape impactful digital strategies and lead diverse teams in a dynamic environment.
- Qualifications: Proven experience in eCommerce, leadership, and strategic execution.
The predicted salary is between 100000 - 150000 € per year.
Shaping digital platforms, partner value and commercial growth at scale. TD SYNNEX is seeking an experienced Senior Director to be the business lead for PartnerFirst and eCommerce across Europe – a strategic, high‑impact role spanning two critical areas of our European business. Working closely with European leadership, global teams, IT, Digital and Marketing, you will define and deliver a cohesive PartnerFirst strategy while setting the commercial direction for our European eCommerce platform. Your focus will be on platform adoption, monetisation, conversion, profitability, customer experience and successful market engagement, ensuring our digital capabilities continue to innovate and evolve to deliver meaningful business outcomes.
What You'll Be Doing
- PartnerFirst leadership
- Define and evolve the key pillars of the PartnerFirst transformation across Europe.
- Ensure continuous execution of a compelling and competitive PartnerFirst value proposition and digital experience.
- Partner closely with IT, Digital BU, regional digital leaders and central Marketing to align vision, strategy, market positioning and delivery.
- Establish clear governance and business workstreams to drive ongoing evolution and innovation across the organisation.
- Build and lead a forum of platform experience leaders to share best practice and drive a cohesive UX and design approach.
- eCommerce strategy & execution
- Develop and lead the commercial strategy for the European eCommerce platform.
- Drive improved CSAT, utilisation, monetisation, conversion and profitability.
- Partner with IT leadership to align development, UX, product management and analytics with platform strategy and benefits focus.
- Influence regional e‑business and marketing teams to increase platform adoption, user sessions and digital revenue.
- Govern new development requests to ensure they are harmonised, within budget and deliver material impact on schedule.
- Executive engagement
- Report progress, challenges and outcomes to senior executives.
- Act as a visible advocate for platform strategy and value across the wider business.
- Ensure clarity of project status and support executive engagement around any risks and issues on planning and delivery.
What You'll Bring
- Really relevant professional experience.
- Experience leading teams and influencing senior stakeholders.
- Strong understanding of IT industry, eCommerce, digital platforms, project management, customer experience, marketing and monetisation.
- A strategic, commercial mindset with the ability to translate vision into execution.
- Confidence operating in complex, matrixed, international environments.
Key Skills
- Analytics
- Business
- Collaboration
- Customer Experience (CX)
- Design
- E‑Commerce
- Ecommerce Platforms
- Leadership
- Marketing
- Monetization
- Product Development
- Strategy and Execution
- User Experience (UX)
What’s In It For You?
- Elective Benefits: tailored programs to your country to best accommodate your lifestyle.
- Grow Your Career: formal leadership and professional development programs with on‑demand courses.
- Elevate Your Personal Well-Being: seminars, events and the global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: inclusive education, feedback conversations and equitable growth opportunities.
- Make the Most of our Global Organization: onboarding programme network within your first 30 days.
- Connect with Your Community: internal peer‑led inclusive communities, volunteering events and environmental/social initiatives.
Apply if you're excited about shaping strategy at scale, building partnerships and leading teams through trust and collaboration.
Sr. Director, PartnerFirst and eCommerce, Europe in Basingstoke employer: TD SYNNEX UK&I
At TD SYNNEX, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the heart of Europe. Our hybrid working model, commitment to diversity and inclusion, and clear pathways for career progression create a vibrant work culture where every voice is valued. With tailored benefits and a focus on personal well-being, we empower our employees to thrive both professionally and personally while shaping the future of digital commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Director, PartnerFirst and eCommerce, Europe in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to walk in confident, ready to showcase how you can contribute to their PartnerFirst and eCommerce strategy.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the role. We suggest rehearsing with a friend or in front of a mirror to nail down your delivery and make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you top of mind. We believe this small gesture can set you apart from other candidates.
We think you need these skills to ace Sr. Director, PartnerFirst and eCommerce, Europe in Basingstoke
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital platforms and eCommerce. We want to see how your skills align with the role of Sr. Director, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:Since this role involves leading teams and influencing stakeholders, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully led projects or teams in the past, especially in complex environments.
Highlight Your Strategic Mindset:We’re looking for someone who can translate vision into execution. Use your application to illustrate your strategic thinking and how you’ve driven commercial growth in previous roles. This will help us see your potential impact on our PartnerFirst and eCommerce strategies.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TD SYNNEX UK&I
✨Know Your Stuff
Before the interview, dive deep into TD SYNNEX's PartnerFirst and eCommerce strategies. Familiarise yourself with their current digital platforms and understand how they drive commercial growth. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and influencing senior stakeholders. Think of specific instances where you've successfully driven change or innovation in a complex environment. This will demonstrate your capability to lead in this strategic role.
✨Understand the Market Landscape
Research the European eCommerce market and be ready to discuss trends, challenges, and opportunities. Showing that you have a finger on the pulse of the industry will position you as a knowledgeable candidate who can contribute to their commercial strategy.
✨Engage with Their Values
Familiarise yourself with TD SYNNEX's values: Own it, Grow and Win, Dare to Go, Do the Right Thing. Be prepared to share how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
