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For Companies At a Glance
- Tasks: Support customers with queries and process orders in a dynamic office environment.
- Company: Join a leading company in the Waste industry, based in Bristol.
- Benefits: Ongoing work with potential for permanent position and Monday to Friday hours.
- Why this job: Be part of a proactive team and enhance your customer service skills.
- Qualifications: Strong communication skills and IT literacy in Word, Excel, and Outlook.
- Other info: Ideal for those looking to gain experience in a fast-paced office setting.
The predicted salary is between 24000 - 36000 £ per year.
TD Recruitment are currently recruiting for a Customer Service Assistant/Adviser for our client who works in the Waste industry in Bristol, BS3 area. Our client is looking for a professional and enthusiastic person with a proactive attitude and a keen eye for detail to join the office team and support with general customer service queries.
MAIN DUTIES & RESPONSIBILITIES
- Processing, inputting & sending purchase orders from customers.
- Raising jobs and inputting on to the system, raising files and filing.
- Answering and distributing telephone calls, dealing with customers’ queries i.e skip hire etc.
- All other general office duties.
SKILLS AND KNOWLEDGE
- IT Literate in Word, Excel and Outlook
- Excellent communication skills, confident in dealing with customers both over email and on the telephone
- Ability to work alone and as part of a team
- Experience with high call volumes or similar type of office work
Start as soon as possible. Monday to Friday, 08:00AM to 17:00PM, on going work, temp to perm role. To apply for this role please call us on (phone number removed) or click apply with your latest CV.
Customer Service Advisor employer: TD Recruitment
Contact Detail:
TD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how we would handle difficult customers or high call volumes. Role-playing with a friend can really boost our confidence!
✨Tip Number 3
Dress the part! Even if it's a virtual interview, looking professional can make a great first impression. It shows that we take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It’s a nice touch that shows our enthusiasm for the position and keeps us on their radar.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you can bring your proactive attitude and attention to detail to the role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our team in the waste industry.
Show Off Your IT Skills: Since the job requires IT literacy, mention your proficiency in Word, Excel, and Outlook. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at TD Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of the waste industry and the specific services your potential employer offers. This will show that you're genuinely interested and have done your homework.
✨Practice Makes Perfect
Rehearse common customer service scenarios you might face in the role. Think about how you would handle difficult customers or high call volumes. This will help you feel more confident during the interview.
✨Show Off Your Skills
Be ready to discuss your IT skills, especially with Word, Excel, and Outlook. Prepare examples of how you've used these tools in previous roles to improve efficiency or solve problems.
✨Communication is Key
Since this role involves a lot of customer interaction, practice your communication skills. Be clear and concise when answering questions, and don’t forget to smile – it can be heard in your voice!
