At a Glance
- Tasks: Support data centre operations with hands-on activities like hardware installation and cabling.
- Company: Join TD Securities, a leading global financial institution with a focus on client experience.
- Benefits: Enjoy competitive salary, health benefits, and career development opportunities.
- Other info: Great training and onboarding to help you succeed in your new role.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: Experience in data centre operations and strong attention to detail required.
The predicted salary is between 40000 - 50000 £ per year.
Work Location: London, United Kingdom
Hours: 35
Line of Business: Technology Solutions
Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Position Overview / Summary
The DCS Operations Engineer provides hands-on operational support across data centre and infrastructure environments, ensuring the effective installation, maintenance, and decommissioning of IT hardware and cabling. The role is responsible for executing data centre changes and operational activities in line with approved processes and controls, supporting project delivery and business-as-usual operations within a regulated environment. This includes working closely with global teams, vendors, and infrastructure stakeholders to ensure high-quality, compliant delivery of physical infrastructure services.
Key Accountabilities / Responsibilities
- Data Centre Operations & Service Delivery
- Execute hands-on data centre activities including racking, stacking, cabling, patching, and hardware installation
- Perform device decommissioning, removals, and infrastructure clean-up in line with change controls
- Support hardware lifecycle activities including builds, replacements, and upgrades
- Ensure all activities adhere to health and safety and site-specific operational standards
- Service Management & Change Execution
- Deliver work against approved ServiceNow requests, change tickets, and work orders
- Review and validate build documentation, including IBOMs and build sheets, prior to execution
- Participate in site surveys to confirm space, power, and cabling requirements before implementation
- Support Go/No-Go checks and implementation coordination with stakeholders and vendors
- Cabling & Infrastructure Management
- Install and maintain structured cabling (copper and fibre) within data centre and office environments
- Perform patching activities across network, end-user, and infrastructure equipment
- Validate connectivity and ensure accurate labelling and documentation of all installations
- Vendor & Stakeholder Coordination
- Work closely with external vendors to support installations and site-based activities
- Coordinate on-site work execution, ensuring vendors meet agreed scope and standards
- Communicate effectively with engineering, network, and project teams across locations
- Operational Controls & Documentation
- Maintain accurate records of completed work, including photographic evidence and documentation updates
- Ensure all activities are auditable and aligned to internal governance standards
- Support inventory and asset tracking processes
Skills & Experience
Essential
- Proven experience in data centre operations or infrastructure support roles
- Hands-on experience with: Hardware installation (servers, network devices, storage), Structured cabling (copper and fibre patching), Device build, deployment, and decommissioning
- Experience working with ticketing and change management systems (e.g. ServiceNow)
- Strong understanding of data centre environments (rack layouts, power, cooling considerations)
- Ability to work independently in a hands-on, operational environment
- Strong attention to detail and adherence to process and control
Desirable
- Experience supporting office moves, relocations, or infrastructure projects
- Knowledge of network devices, telephony systems, or VDI environments
- Experience working in a financial services or regulated environment
- Health and Safety certifications (e.g. ECS, IPAF, First Aid, Working at Height)
Key Competencies
- Hands-on technical execution and problem solving
- Strong operational discipline and process adherence
- Stakeholder and vendor coordination
- Attention to detail and audit readiness
- Flexibility to support site-based and time-sensitive activities
Who We Are
TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
DCS Operations Engineer (FTC 12 months) in London employer: TD Bank
TD Securities is an exceptional employer, offering a dynamic work environment in London that fosters professional growth and development. With a strong commitment to employee well-being, our Total Rewards package includes comprehensive health benefits, career advancement opportunities, and a culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying a supportive and collaborative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land DCS Operations Engineer (FTC 12 months) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TD Bank values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TD Bank might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TD Bank!
✨Direct Apply to TD Bank
Let's not forget to apply directly through the TD Bank website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace DCS Operations Engineer (FTC 12 months) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TD Bank.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TD Bank. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TD Bank
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
