| Job Purpose and primary objectives: | The Lab Engineering position in R&DTECH requires a skillful Engineer familiar with supporting scientists with laboratory PCs, Instrumentation, and devices. Lab Engineers are focused on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices and generally facilitating the needs of the business.
| Key responsibilities (please specify if the position is an individual one or part of a team): | · Assist in maintaining existing computer infrastructure of 5000 PCs globally. · Image/Onboard new computers into the domain and onto the network. · Secure and protect new and existing hardware. · Consult with the business as they require assistance with their equipment.
| - Supervisory / Managerial responsibilities (please specify if the position will have persons reporting to it): | NA
| - Other responsibilities – Budgets, targets, equipment etc (please specify): | NA
| Key Skills/Knowledge: | Technical skills: · Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues. · Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer’s workload. · Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers. · Knowledge and understanding of Active Directory required. · AGILE ways of working necessary. · Background with computer security · Previous experience with validated systems (GxP) a plus. · Familiar with ticketing systems such as Service-Now a plus. · Microsoft Excel skills a plus. Personal Skills: · Must have outstanding communication skills. · Candidate must be a team player · Self-starter, attention to detail and willingness to learn new things a must. · Must be willing to follow documented processes and procedures. · Excellent organizational skills
| Experience required: | 4+ years of exp in End-User Computing & Desktop Support
| Duration of the Assignment: | 12 Months
| Key responsibilities (please specify if the position is an individual one or part of a team): | · Assist in maintaining existing computer infrastructure of 5000 PCs globally. · Image/Onboard new computers into the domain and onto the network. · Secure and protect new and existing hardware. · Consult with the business as they require assistance with their equipment.
| - Supervisory / Managerial responsibilities (please specify if the position will have persons reporting to it): | NA
| - Other responsibilities – Budgets, targets, equipment etc (please specify): | NA
| Key Skills/Knowledge: | Technical skills: · Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues. · Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer’s workload. · Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers. · Knowledge and understanding of Active Directory required. · AGILE ways of working necessary. · Background with computer security · Previous experience with validated systems (GxP) a plus. · Familiar with ticketing systems such as Service-Now a plus. · Microsoft Excel skills a plus. Personal Skills: · Must have outstanding communication skills. · Candidate must be a team player · Self-starter, attention to detail and willingness to learn new things a must. · Must be willing to follow documented processes and procedures. · Excellent organizational skills
| Experience required: | 4+ years of exp in End-User Computing & Desktop Support
| Duration of the Assignment: | 12 Months
Lab Engineer in Stevenage employer: tcs
Thornbury Community Services (TCS) is an exceptional employer for Mental Health Nurses in Birmingham, offering a supportive and compassionate work environment that prioritises employee wellbeing and professional growth. With flexible shifts, competitive pay rates, and bespoke training opportunities, TCS empowers its nurses to deliver high-quality, person-centred care while making a meaningful impact in the lives of clients. Join a dedicated team where your skills and commitment to mental health care are truly valued.
