At a Glance
- Tasks: Deploy and configure MID Servers, manage CMDB health, and integrate with third-party tools.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement potential.
- Why this job: Make an impact by optimising IT operations and working with cutting-edge technologies.
- Qualifications: 7+ years in ServiceNow with strong ITOM and scripting skills.
The predicted salary is between 63000 - 77000 £ per year.
The Role
- Deploy and configure MID Servers, credentials, and schedules to discover on-premises, cloud, and hybrid infrastructure. Build and fix service maps.
- Maintain CMDB health, identification and reconciliation rules, and align data structures with the Common Service Data Model (CSDM).
- Set up event rules, alert filtering, and integrations with third-party monitoring tools (e. g., Dynatrace, Datadog) to reduce noise.
- Write Java Script code utilizing Business Rules, Script Includes, Flow Designer, and custom patterns.
Connect Service Now with external APIs, cloud platforms, and directory services using REST/SOAP and Integration Hub.
- Your responsibilities: (Up to 10, Avoid repetition)
- Maintain configuration item (CI) classes, relationship rules, Identification and Reconciliation Engine (IRE), and data governance for a healthy CMDB.
- Set up, troubleshoot, and maintain MID Servers, schedules, credentials, probes, sensors, and custom patterns.
- Develop core logic using Business Rules, Script Includes, Flow Designer, and Client Scripts.
Connect Service Now with third-party monitoring or security tools (e. g., Datadog, Dynatrace, Splunk) via REST/SOAP APIs and Integration Hub.
Your Profile
Essential skills/knowledge/experience
- Development experience Service Now ITOM
- Demonstrated expertise in ITOM module
- Extensive Knowledge of Service Now Platform
- Service Now scripting knowledge
- 7+ years working on the Service Now platform with at least 2–3 focused heavily on ITOM implementations.
- Solid grasp of ITIL processes and the Common Service Data Model (CSDM).
Configure and deploy Discovery, Service Mapping, and Event Management across hybrid and cloud infrastructures (AWS, Azure, GCP).
Desirable skills/knowledge/experience
- Maintain configuration item (CI) classes, relationship rules, Identification and Reconciliation Engine (IRE), and data governance for a healthy CMDB.
- Set up, troubleshoot, and maintain MID Servers, schedules, credentials, probes, sensors, and custom patterns.
- Develop core logic using Business Rules, Script Includes, Flow Designer, and Client Scripts.
Connect Service Now with third-party monitoring or security tools (e. g., Datadog, Dynatrace, Splunk) via REST/SOAP APIs and Integration Hub.
ServiceNow ITOM Developer in York employer: Tcs Uk
As a Data Governance Specialist at our company, you will be part of a dynamic team dedicated to driving customer excellence through robust data governance practices. We pride ourselves on fostering a collaborative work culture that values innovation and continuous learning, offering ample opportunities for professional growth in a supportive environment. Located in a vibrant area, our workplace not only provides a stimulating atmosphere but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow ITOM Developer in York
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Tcs Uk or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Tcs Uk.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Tcs Uk.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Tcs Uk that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace ServiceNow ITOM Developer in York
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Tcs Uk.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Tcs Uk and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Tcs Uk
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Tcs Uk uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
