At a Glance
- Tasks: Design and deliver engaging training for D365 Finance & Operations users.
- Company: Join a forward-thinking company focused on digital transformation.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and user adoption.
- Why this job: Make a difference by empowering others with essential finance skills.
- Qualifications: 3-5 years of experience in ERP training and strong facilitation skills.
The predicted salary is between 52591 - 64277 £ per year.
Your responsibilities
- Training Development & Delivery
- Design, develop, and deliver end-user training programmes for D365 Finance & Operations.
- Facilitate instructor-led, virtual, and classroom-based training sessions.
Deliver role-based training for Finance users across
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Subscription billing
- Cash & Bank Management
- Budgeting and Financial Reporting
- Conduct train-the-trainer sessions to support wider organisational adoption.
- Training Materials & Documentation
• Create and maintain
- User Guides
- Quick Reference Guides
- Standard Operating Procedures (SOPs)
- Training Presentations
- Learning Videos
- Process Maps
- Knowledge Base Articles
- Frequently Asked Questions (FAQs)
- Ensure all documentation reflects approved business processes and system functionality.
- Business Readiness & Change Support
- Support business readiness activities leading up to deployment and go-live.
- Assess training needs and identify knowledge gaps within Finance teams.
- Work with Change and Project Teams to support communication and adoption plans.
- Facilitate workshops and awareness sessions for stakeholders.
- Monitor user adoption and recommend continuous improvement initiatives.
- User Acceptance Testing (UAT) Support
- Assist with UAT preparation and execution.
- Develop training environments and business process scenarios for testing.
- Support Finance users during UAT activities.
- Capture feedback and identify areas requiring additional training.
- Ensure training content incorporates lessons learned from testing cycles.
- Stakeholder Engagement
- Partner with Finance SMEs and business stakeholders to understand business processes and training requirements.
- Build strong relationships across Finance, IT, Change Management, and Project Delivery teams.
- Act as a trusted advisor for user adoption and capability development.
- Gather feedback and continuously improve training effectiveness.
- Go-Live & Hypercare Support
- Provide floor-walking and hyper care support during deployment.
- Assist users with process queries and system navigation.
- Monitor common issues and provide targeted refresher training where required.
- Support transition to BAU support teams.
Your Profile
Essential skills/knowledge/experience
- 3-5+ years' experience delivering ERP or D365 training programmes.
- Experience working within Microsoft Dynamics 365 Finance & Operations environments.
- Strong understanding of Finance business processes.
- Experience creating user guides, SOPs, process documentation, and training materials.
- Experience supporting User Acceptance Testing and business readiness activities.
- Strong facilitation and presentation skills.
Desirable skills/knowledge/experience
- Experience supporting large-scale ERP transformation programmes.
- Knowledge of change management and learning methodologies.
- Experience with digital learning platforms and learning management systems.
- Exposure to Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R) processes.
Dynamics 365 Finance and Operations Trainer in Windsor employer: Tcs Uk
As a Provisioning Engineer at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth in the rapidly evolving telecom sector. Located in a vibrant area, our team enjoys a balance of work and life, making it an excellent place for those seeking meaningful and rewarding employment.
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We think this is how you could land Dynamics 365 Finance and Operations Trainer in Windsor
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We think you need these skills to ace Dynamics 365 Finance and Operations Trainer in Windsor
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