At a Glance
- Tasks: Provide technical support for wealth management applications and troubleshoot issues.
- Company: Join a leading financial services firm with a focus on innovation.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to learn and grow in a fast-paced environment.
- Why this job: Be the first line of support and make a real difference in wealth management.
- Qualifications: Technical knowledge of wealth management platforms and strong communication skills.
The predicted salary is between 37800 - 46200 £ per year.
The Role
The Triple A Wealth Suite Front Office Support Analyst is responsible for providing operational, application, and technical support for the Temenos Triple A Wealth Suite platform and related wealth management systems.
The role ensures the stability, availability, and performance of front- office wealth management applications supporting private bankers, wealth managers, and institutional advisors.
The analyst acts as the first line of support, manages incidents, performs system monitoring, executes operational procedures, and supports deployment and maintenance activities.
Your responsibilities
- Start of Day system validation checks
- Monitoring of system dashboard and communication channels during the business day 0800-1800 UK time
- 1st Level on-call support for out of hours technical support, eg Server failure, End of Day processing issue.
- Respond to and resolve level 1 support tickets related to TAP functionality and interfaced systems
- Provide technical guidance to end users (private bankers, wealth managers, institutional advisors)
- Troubleshoot platform and interface issues affecting asset management operations
- Document issues and escalate complex problems to development/specialist teams
- Maintain knowledge base of common issues and resolutions
- Follow supplied instructions to deploy code changes out of BAU hours – typically between 1800 and 1900 UK time twice a month.
- Follow established plan to shut down / restart application for automated Linux patching once a month on a Saturday.
Validate successful restart of system post-patching.
Escalate if any issues identified.
- Monitor the reconciliation of positions between Triple A and Milvus and remediate any positions that do not reconcile.
- Assist with audit reporting by extracting log files, evidence of changes, code examples to satisfy initial audit requests.
Essential skills/knowledge/experience
- Technical Knowledge: Understanding of wealth management platforms and digital portfolio systems. Sybase / Linux operating environment.
- Temenos TAP Experience: Experience supporting Triple A GUI , R21 AMR or R25 AMR preferred.
- Customer Service: Strong communication skills; ability to support diverse user bases
- Problem-Solving: Proactive approach to identifying and resolving issues who takes initiative in the role.
- Documentation: Ability to clearly document issues, test evidence and proposed solutions
Triple A Plus Application Support Analyst in London employer: Tcs Uk
As a Data Governance Specialist at our company, you will be part of a dynamic team dedicated to driving customer excellence through robust data governance practices. We pride ourselves on fostering a collaborative work culture that values innovation and continuous learning, offering ample opportunities for professional growth in a supportive environment. Located in a vibrant area, our workplace not only provides a stimulating atmosphere but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Triple A Plus Application Support Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Tcs Uk. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Triple A Plus Application Support Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Tcs Uk.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Tcs Uk's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Tcs Uk
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Tcs Uk.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Tcs Uk will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Tcs Uk employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
