At a Glance
- Tasks: Lead Agile delivery for Salesforce teams and drive digital transformation initiatives.
- Company: Join a forward-thinking organisation focused on innovative public sector solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and Agile best practices.
- Why this job: Be a key player in transforming how government services are delivered using Salesforce.
- Qualifications: 10+ years in IT delivery and 5+ years as a Scrum Master required.
The predicted salary is between 55000 - 65000 £ per year.
The Salesforce Senior Scrum Master will be responsible for leading Agile delivery across one or more Salesforce product teams supporting digital transformation programmes. The role will drive Agile best practices, foster high-performing cross-functional teams, remove delivery impediments, and ensure predictable, high-quality delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Public Sector Solutions, Data Cloud and related integrations.
The individual will serve as a servant leader, coach, and Agile champion, working closely with Product Owners, Solution Architects, Business Analysts, Engineering Teams, DevOps teams, and stakeholders to maximize business value delivery while maintaining compliance, governance, and quality standards expected within a government environment.
Delivery Excellence- Ensure successful delivery of Salesforce initiatives through Agile/Scrum methodologies.
- Improve sprint predictability, release planning, and deployment success rates.
- Drive continuous improvement across delivery teams.
- Coach teams, Product Owners, and stakeholders on Agile principles and practices.
- Promote Agile maturity and scaling practices across multiple workstreams.
- Act as the primary Agile delivery interface between stakeholders and delivery teams.
- Facilitate transparency through effective reporting and governance.
- Ensure delivery teams focus on business outcomes and customer value.
- Track and improve velocity, throughput, quality, and flow efficiency metrics.
- Ensure adherence to governance, security, and delivery standards.
- Support audit readiness and regulatory compliance activities.
- Agile Leadership & Scrum Facilitation
- Facilitate all Agile ceremonies including: Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, Backlog Refinement Sessions.
- Establish and maintain Agile delivery governance across multiple Salesforce teams.
- Coach Scrum teams on self-organization and continuous improvement.
- Ensure Scrum principles are consistently practiced.
- Delivery Management
- Monitor sprint progress and delivery milestones.
- Manage dependencies across multiple teams and suppliers.
- Proactively identify and remove impediments impacting delivery.
- Support release planning and deployment coordination.
- Facilitate risk, issue, assumption, and dependency management.
- Stakeholder Engagement
- Work closely with Product Owners, Business Stakeholders, Programme Managers, Salesforce Architects, Development Teams, Testing Teams.
- Provide delivery updates and status reporting to programme leadership.
- Facilitate decision-making and escalation management.
- Salesforce Programme Support
- Understand Salesforce platform capabilities and delivery lifecycle.
- Coordinate delivery across Sales Cloud, Service Cloud, Experience Cloud, Public Sector Solutions, Data Cloud, Integrations.
- Collaborate with Salesforce architects and technical leads to align sprint priorities with overall programme objectives.
- Metrics & Reporting
- Track and report Sprint Velocity, Burndown/Burnup, Predictability Metrics, Defect Trends, Release Readiness, Team Capacity Utilisation.
- Produce governance artefacts and management reports.
- Ensure visibility of programme health through dashboards.
- Continuous Improvement
- Facilitate retrospectives and improvement initiatives.
- Drive Lean and Agile best practices.
- Recommend process improvements for delivery effectiveness.
- Support Agile maturity assessments and coaching activities.
- Agile & Delivery Management
- Strong understanding of Scrum Framework, Kanban, SAFe, Lean Agile Practices, Scaled Agile Delivery.
- Expertise in Sprint Management, Release Planning, Dependency Management, Risk & Issue Management.
- Salesforce Knowledge
- Strong understanding of Salesforce ecosystem including Sales Cloud, Service Cloud, Experience Cloud, Public Sector Solutions, Data Cloud.
- Knowledge of Salesforce development lifecycle including Configuration, Custom Development, Testing, CI/CD, Release Management.
- Tools
- Hands-on experience with Jira, Confluence, Azure DevOps, Miro, MS Project, Power BI, Salesforce DevOps tools.
- Stakeholder & Leadership Skills
- Excellent communication and facilitation skills.
- Ability to influence senior stakeholders.
- Conflict resolution and negotiation skills.
- Strong servant-leadership mindset.
- Team coaching and mentoring capabilities.
- Governance & Public Sector Knowledge
- Understanding of Government Digital Service (GDS) standards.
- Experience working in regulated environments.
- Knowledge of security, data protection, and public-sector compliance frameworks.
- Awareness of accessibility and digital inclusion standards.
- Essential
- 10+ years of IT delivery experience.
- 5+ years as Scrum Master leading Agile teams.
- Proven experience delivering Salesforce transformation programmes.
- Experience managing multiple Agile teams simultaneously.
- Strong stakeholder management experience in large enterprise environments.
- Experience with distributed onshore/offshore delivery models.
- Experience in release planning and Agile governance.
- Preferred
- Experience delivering programmes within UK Government Departments, Public Sector Organisations.
- Experience with large-scale digital transformation programmes.
- Knowledge of Public Sector Solutions on Salesforce.
- Exposure to Data Cloud, AI, and Agentforce initiatives.
- Agile Certifications: Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), SAFe Agilist, SAFe Scrum Master.
- Salesforce Certifications: Salesforce Administrator, Salesforce Business Analyst, Salesforce AI Associate.
- Project Delivery Certifications: PRINCE2 Practitioner, AgilePM Practitioner.
- Sprint Predictability > 85%
- On-Time Release Delivery
- Reduction in Delivery Blockers
- Improved Team Velocity
- Stakeholder Satisfaction Scores
- Defect Leakage Reduction
- Agile Maturity Improvement
- Successful Audit & Governance Compliance
Salesforce Scrum Master in London employer: Tcs Uk
As a Data Governance Specialist at our company, you will be part of a dynamic team dedicated to driving customer excellence through robust data governance practices. We pride ourselves on fostering a collaborative work culture that values innovation and continuous learning, offering ample opportunities for professional growth in a supportive environment. Located in a vibrant area, our workplace not only provides a stimulating atmosphere but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Scrum Master in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tcs Uk values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tcs Uk might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tcs Uk!
✨Direct Apply to Tcs Uk
Let's not forget to apply directly through the Tcs Uk website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Salesforce Scrum Master in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tcs Uk.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tcs Uk. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tcs Uk
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
