At a Glance
- Tasks: Lead change management for a major system implementation in Fashion, Home & Beauty.
- Company: Join a dynamic retail company focused on innovation and transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to work across various teams and functions.
- Why this job: Make a real impact by driving engagement and adoption of new tools and processes.
- Qualifications: Experience in business change, strong communication skills, and a collaborative mindset.
The predicted salary is between 65250 - 79750 £ per year.
The Role
The FH&B Change Manager will lead and embed the people and business change associated with a major system implementation across Fashion, Home & Beauty Space Planning and Retail Operations.
The role will drive engagement, readiness and sustained adoption of new tools, processes and ways of working, helping central users, retail teams and wider stakeholders transition to a data-led planning and decision-making approach.
Your responsibilities
- Define and own the end-to-end change approach for the system implementation, including mapping current and future processes.
- Translate system and process changes into clear, people-focused change plans aligned to programme milestones, cutover and go-live.
- Lead early and ongoing engagement with Retail, central teams and operational audiences to support adoption of new planning, decision-making and execution approaches.
- Act as the bridge between central teams and operational stakeholders, ensuring feedback is captured, addressed and reflected in change activity.
- Identify and manage stakeholders across FH&B, Space Planning, Retail Operations, Product and Technology teams.
- Partner with subject matter experts, Super Users and Product teams to align change activity, delivery priorities and messaging.
- Develop and deliver clear, consistent communications that explain what is changing, why, when and how teams will work differently.
- Assess change impacts across roles, processes, behaviours and systems, identifying readiness risks, resistance and operational pinch points.
- Define and deliver targeted interventions that mitigate change risks and build confidence ahead of go-live.
- Embed change into business-as-usual activity and monitor readiness and adoption to support sustained ways of working.
Your Profile
Essential skills/knowledge/experience
- Demonstrable experience supporting business change, operational activity, project coordination, analysis, documentation or stakeholder follow-up.
- Strong relationship-building skills, with the ability to integrate quickly into operational teams and build trust with subject matter experts, managers and cross-functional partners.
- Highly organised and dependable, able to manage varied tasks, changing priorities and multiple stakeholders while maintaining attention to detail.
- Practical and proactive, with the confidence to step into activity where the business needs support.
- Clear and confident communication skills, with the ability to turn complexity into actions, updates and recommendations for different audiences.
- Resilience and adaptability, with the ability to work through ambiguity and maintain momentum as priorities shift.
- A collaborative, team-focused approach and an understanding of the need to protect business continuity during transformation.
- Good understanding of retail Space Planning activity, including macro space, grading, store layouts, space performance, concessions, tactical space and seasonal change.
- Ability to interpret commercial, operational and space data to support recommendations and decision-making.
- Strong working knowledge of Microsoft Excel, Power Point, Teams, Share Point and One Note.
Desirable skills/knowledge/experience
- Understanding of store operations, retail critical paths and the practical impact of space decisions.
- Experience using planning trackers or workflow tools such as Monday. com, Planner or equivalent.
- Awareness of Space Planning systems and reporting tools such as Blue Yonder/JDA, RELEX and Power BI; role-specific system knowledge can be developed in post.
FH&B Change Manager in London employer: Tcs Uk
As a Provisioning Engineer at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth in the rapidly evolving telecom sector. Located in a vibrant area, our team enjoys a balance of work and life, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land FH&B Change Manager in London
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We think you need these skills to ace FH&B Change Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Tcs Uk. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Tcs Uk
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Tcs Uk. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
