Rubrik Implementation Engineer in Gloucester

The Role

The Rubrik Implementation Engineer will be responsible for installing, configuring, migrating, and supporting Rubrik Backup and Recovery solutions across both on-premises and cloud environments. The role will work closely with customer infrastructure, security, and application teams to deliver reliable backup, recovery, disaster recovery, and cyber resilience solutions that meet business and security requirements.

Key responsibilities include installing Rubrik agents, creating and managing backup policies, monitoring backup performance, managing SLAs, troubleshooting issues, performing recovery activities, and conducting restoration testing. Due to the nature of the customer environment, active SC Clearance is mandatory for this role.

Your responsibilities:

• Install, configure, and administer Rubrik Backup and Recovery solutions.

• Deploy Rubrik agents across physical and virtual server environments.

• Configure and onboard Windows, Linux, VMware, Hyper-V, and database workloads into the Rubrik platform.

• Create and manage backup policies, retention schedules, SLA domains, and recovery configurations.

• Perform backup migrations from existing solutions to Rubrik.

• Monitor backup operations, identify failures, and undertake troubleshooting activities.

• Work with infrastructure, network, and security teams to ensure connectivity and platform integration requirements are met.

• Configure reporting, monitoring, and alerting for backup and recovery services.

• Perform backup validation, restore testing, and disaster recovery exercises.

• Produce implementation documentation, operational runbooks, and knowledge transfer materials.

• Engage with Rubrik support and third-party vendors to resolve complex technical issues.

• Participate in project governance meetings and provide regular implementation status updates to stakeholders.

• Ensure compliance with customer security, data protection, and operational policies

Essential skills/knowledge/experience:

• Active SC Clearance

• Rubrik CDM (Cloud Data Management) administration

• Rubrik Agent installation and configuration

• Rubrik cluster upgrades and lifecycle management

• Proven experience implementing and supporting Rubrik Backup and Recovery solutions.

• Strong knowledge of enterprise backup, recovery, and disaster recovery principles.

• Experience with VMware vSphere, Hyper-V, Windows Server, and Linux platforms.

• Experience configuring backup policies, retention schedules, SLA domains, and recovery procedures.

• Experience migrating workloads from legacy backup platforms to Rubrik.

• Strong troubleshooting and problem-solving skills in backup and recovery environments.

• Knowledge of backup reporting, monitoring, and operational support processes.

• Experience working in enterprise infrastructure or managed services environments.

• Strong stakeholder management and communication skills.

• Ability to create technical documentation, implementation plans, and operational procedures.

• Experience working within ITIL-based service management environments

Desirable skills/knowledge/experience:

• Experience protecting workloads hosted in Microsoft Azure and AWS.

• Knowledge of Microsoft 365 backup and recovery solutions.

• Experience with cyber recovery, ransomware protection, and cyber resilience frameworks.

• Familiarity with Active Directory, Entra ID, networking, storage, and virtualization technologies.

• Experience with automation and scripting using PowerShell or Python.

• Knowledge of cloud-native backup technologies and SaaS protection.

• Experience working within highly regulated environments such as Utilities, Government, Defence, or Critical National Infrastructure.

• Relevant certifications such as Rubrik Certified Professional (RCP), Microsoft Azure Certifications, VMware Certifications, or ITIL Foundation.

• Experience supporting large-scale backup transformation or migration programmes