Role description:
Need ServiceNow HAM Consultant who designs, implements, and optimizes enterprise hardware asset lifecycles, inventory tracking, and data integrity workflows on the ServiceNow platform
Key responsibilities:
1. Implementation & Configuration: Lead end-to-end deployments of ServiceNow HAM Pro, managing hardware lifecycles from procurement and receiving to retirement and disposal.
2 CMDB & Discovery Integration: Align HAM data with the Configuration Management Database (CMDB), Service Graph Connectors, and ITOM Discovery to reconcile physical assets with configuration items.]
3 Process Automation: Configure advanced HAM features like hardware asset dashboards, normalization data, lifecycle rules, and automated workflows using Flow Designer or JavaScript.]
4 Stakeholder Workshops: Lead client- facing sessions to define asset strategies, inventory governance, and reporting KPIs.
5 Data Migration & Quality: Cleanse, map, and migrate legacy asset data into ServiceNow while maintaining strict data governance frameworks
Key skills/knowledge/experience:
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Core Expertise: Hands-on configuration and deployment experience with ServiceNow ITAM/HAM Pro modules.
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Platform Knowledge: Solid understanding of CMDB, CSDM (Common Services Data Model), ITOM Discovery, and ITSM integrations.
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Technical Skills: Proficiency in ServiceNow scripting and architecture (JavaScript, Glide, REST/SOAP APIs, Flow Designer).
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Experience Level: Typically 3 to 8+ years of total IT experience, including multiple full-lifecycle ServiceNow ITAM/HAM implementations
Preferred Certifications
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ServiceNow Certified System Administrator (CSA)
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ServiceNow Certified Implementation Specialist – Hardware Asset Management certification (CIS-HAM)
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ITIL 4 Foundation Certification
Experience within Financial Services, Banking, or Building Societies.
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Knowledge of regulatory, audit, and governance requirements within UK financial institutions.
ServiceNow HAM Consultant in Coventry employer: Tcs Uk
As a Data Governance Specialist at our company, you will be part of a dynamic team dedicated to driving customer excellence through robust data governance practices. We pride ourselves on fostering a collaborative work culture that values innovation and continuous learning, offering ample opportunities for professional growth in a supportive environment. Located in a vibrant area, our workplace not only provides a stimulating atmosphere but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
