TCS London Office in Nottingham, UK, is seeking a Customer Service Associate to deliver exceptional service via phone, chat and email, handling customer queries and ensuring satisfaction in a fast-paced environment. You will follow scripts and use tools to provide resolutions while maintaining quality and compliance standards.
This permanent, onsite role requires teamwork, strong English communication, and the ability to multitask across channels, contributing to high CSAT and adherence to
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Multichannel Customer Service Specialist (Nottingham) employer: Tcs London Office
At TCS, we pride ourselves on being a purpose-led transformation company that not only drives technological change but also fosters a supportive and collaborative work environment. As a Customer Service Associate in Nottingham, you'll enjoy the benefits of working with a diverse team dedicated to making a meaningful impact, while also having access to professional growth opportunities and a strong focus on employee well-being. Join us to be part of a culture that values innovation, teamwork, and customer satisfaction.
