At a Glance
- Tasks: Coordinate domestic heating and plumbing projects, ensuring efficient service delivery and customer satisfaction.
- Company: Join a growing mechanical services business with a supportive team environment.
- Benefits: Gain valuable experience in a dynamic role with opportunities for professional growth.
- Other info: Varied role with exposure to both domestic and commercial operations.
- Why this job: Be at the heart of operations, making a real difference in customer service and project success.
- Qualifications: Experience in plumbing or mechanical services, strong organisational skills, and a customer-focused mindset.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an organised and technically minded Domestic Works Coordinator & Estimator to support the continued growth and development of our domestic services department. This is a varied role that combines customer service, estimating, scheduling, procurement, and technical support. You will play a key role in ensuring works are delivered efficiently, engineers are supported, and customers receive the high standard of service. Working closely with our engineers & office team, you will be involved in projects from initial enquiry through to completion and invoicing. You will be based within our established office team and supported by experienced administrative staff, engineers, and directors. The role is focused on coordinating and developing the department rather than carrying out all administrative functions independently, allowing you to concentrate on delivering an efficient and high-quality service to our customers.
Key Responsibilities
- Preparing quotations for domestic heating, plumbing, and maintenance works.
- Coordinating engineer diaries and scheduling works efficiently.
- Procuring materials and liaising with suppliers.
- Reviewing and approving material requirements for ongoing works.
- Monitoring live jobs and producing regular Works In Progress (WIP) reports.
- Providing technical assistance and support to engineers where required.
- Managing customer enquiries and maintaining regular communication throughout projects.
- Raising invoices and ensuring completed works are closed out promptly.
- Assisting with the coordination of servicing, reactive maintenance, and smaller projects.
- Working alongside directors to monitor workload, performance, and departmental objectives.
Additional Responsibilities
Whilst the primary focus of the role will be coordinating our domestic heating, plumbing and maintenance operations, the successful candidate will also support the management of selected commercial service and planned preventative maintenance (PPM) contracts. This will include assisting with service scheduling, monitoring contract compliance, coordinating engineer attendance, ordering materials, and ensuring servicing and maintenance works are completed and invoiced in line with client requirements. The role offers excellent variety, providing exposure to both domestic and commercial operations within an established and growing mechanical services business.
About You
The ideal candidate will have experience within the plumbing, heating or mechanical services industry and understand the practical requirements of coordinating works and supporting engineers. You will be organised, proactive and capable of managing multiple tasks in a fast-paced environment whilst maintaining a strong customer focus.
Essential Skills & Experience
- Experience within the plumbing, heating, HVAC, or mechanical services sector.
- Good technical understanding of domestic heating and plumbing systems.
- Experience preparing quotations and managing works.
- Strong organisational and communication skills.
- Ability to prioritise workloads and manage multiple ongoing jobs.
- Good IT skills, including Microsoft Office and job management software.
- Professional and customer-focused approach.
Preferred Experience
- Gas Safe registered.
- OFTEC registered.
- Air source heat pumps and renewable heating technologies.
- Domestic heating system design and specification.
- Service, maintenance and fault-finding of domestic heating systems.
- Experience coordinating service contracts or planned preventative maintenance (PPM) works.
- Experience using service management software.
- Previous experience as a service coordinator, estimator, office coordinator, or heating/plumbing engineer.
Domestic Works Coordinator/Estimator in Cricklade employer: TCS Contracts
Join a dedicated team where your skills as a Plumber will contribute to the vital maintenance of plumbing systems within a secure environment. We offer competitive daily rates, a supportive work culture that values safety and efficiency, and opportunities for professional growth in a unique setting that prioritises both employee well-being and community service.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Works Coordinator/Estimator in Cricklade
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like TCS Contracts, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Domestic Works Coordinator/Estimator at TCS Contracts.
We think you need these skills to ace Domestic Works Coordinator/Estimator in Cricklade
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at TCS Contracts
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
