At a Glance
- Tasks: Lead and supervise workshop teams, ensuring top-notch service and safety standards.
- Company: Join TCR Group, a global leader in aviation ground support solutions.
- Benefits: Enjoy a competitive salary, private medical coverage, and a solid pension plan.
- Other info: Be part of a diverse team committed to excellence and innovation.
- Why this job: Make a real impact in the aviation industry while developing your leadership skills.
- Qualifications: Supervisory experience and a background in vehicle maintenance are essential.
The predicted salary is between 40500 - 49500 £ per year.
Workshop Supervisor - Edinburgh
We're looking for an experienced Workshop Supervisor to lead our operations across Scotland.
You'll oversee workshop and airside teams, ensuring maintenance and service work is completed safely, efficiently, and to the highest standards of customer service.
Shift Pattern
Split shifts - 06:00 to 14:30 and 08:00 to 16:30, Monday to Friday.
On-call: One week in five, covering 7 days with 2 days off the following week.
Flexibility may be required to meet operational needs.
The Role
To supervise and manage staff both in the workshop and airside.
You will be responsible for the management and delegation of day to day operations, adhering to and promoting safe working practices, and ensuring a high quality of customer service.
Key Responsibilities
- Supervise and motivate workshop and mobile teams, managing workloads and performance to meet productivity targets.
- Promote and enforce safe working practices across all operations
- Oversee maintenance, repairs, and airside responses in line with SLAs.
- Maintain accurate documentation, system updates, and technical handovers.
- Conduct quality checks, coaching and supporting staff where required.
- Manage tooling, equipment registers, and ISO compliance records.
- Raise and authorise parts purchase orders in line with policy.
- Support with performance reviews, attendance management, and disciplinary processes.
- Deputise for the Operations Manager as needed.
- Outcome, Results and Key Performance Indicators
- Zero accidents
- Productivity hours across workforce at 85% minimum
- Quality checks
- Asset availability and stop days in line with customer Service Level Agreements (SLAs)
- Service backlog at or below site target
- Customer complaints
- Absence and sickness monitoring/lost hours
- Performance management
- Health and Safety Commitment and ISO Compliance
- Always work safely and responsibly, following all safety rules and procedures.
- Use PPE and protective devices correctly at all times.
- Immediately report any accidents, near misses, damage, or unsafe conditions.
- Cooperate fully with investigations and contribute to continuous safety improvement.
- Report unsafe or defective tools, equipment, PPE, or working practices immediately.
- Actively participate in promoting a safe working environment and suggest improvements where appropriate.
- Comply with the company's Quality, Health & Safety, and Environmental policies.
- Follow Safe Systems of Work in line with ISO9001, ISO14001, and OHSAS18001 management system frameworks.
- Ensure all documentation and services meet ISO9001 requirements.
- Correctly segregate and identify waste in accordance with ISO14001 obligations.
- Report all incidents, near misses, and unsafe acts as per Integrated Management System (IMS) procedures.
- Dimensions of Job
- Fleet and plant
- Vehicles of various size and design
Experience and Skills
- Supervisory experience (essential)
- Operational vehicle/logistical background
- Experience in the vehicle maintenance sector
- Motor Mechanics - LGV or HGV Level 3 (necessary)
What We Offer
- 6% employer pension contribution.
- 3x salary Life Assurance.
- Private Medical coverage.
- Employee Assistance Programme (EAP).
- Our Company
At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE).
Our services include GSE rental, leasing, and maintenance.
With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East.
Our dedication to excellence makes us a trusted partner for customers worldwide.
TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
#J-18808-Ljbffr
Workshop Supervisor employer: Tcr International
At TCR UK Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Luton where our HGV Technicians can thrive. With a strong focus on employee growth, we provide comprehensive benefits including a 6% pension contribution and private medical coverage, alongside a vibrant work culture that values teamwork, integrity, and fun. Join us to be part of a global team dedicated to excellence in Ground Support Equipment solutions, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Supervisor
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Tcr International, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Workshop Supervisor
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Tcr International specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Tcr International
✨Know Your Manufacturing Processes
Before you walk into the interview with Tcr International, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Tcr International value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
