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- Tasks: Lead daily operations, manage fleet performance, and ensure safety compliance in a dynamic workshop environment.
- Company: Join TCR, a global leader in Ground Support Equipment with a presence in 30 countries.
- Benefits: Enjoy a company car, exclusive health discounts, and extra days off to recharge.
- Why this job: Be part of a fast-growing team that values leadership, communication, and technical expertise in aviation.
- Qualifications: Proven leadership in large teams, strong technical background, and excellent communication skills required.
- Other info: We encourage applications from women, Aboriginal and Torres Strait Islander people, and Veterans.
The predicted salary is between 36000 - 60000 £ per year.
TCR is currently seeking an Operations Manager in Perth!
Bring your proven leadership as an all-rounder operations manager, your technical expertise, and join global leader in Ground Support Equipment (GSE), overseeing a large workshop and GSE fleet performance, along with GSE repair and maintenance at over 20 regional airports around the state.
Industry-leading global organization – Present in 30 countries
Great exposure to the Aviation Industry
Competitive remuneration and benefits
· We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and Veterans to apply.
As the new WA Operations Manager, you will:
Oversee daily workshop operations, ensuring efficient workflow and achievement of performance objectives.
Manage fleet performance, ensuring a high level of equipment availability.
Drive financial performance and manage revenue and cost budgets effectively.
Monitor technician productivity and manage overtime to ensure a balance between efficiency and operational demands.
Lead safety initiatives, ensuring compliance with safety standards and regular risk assessments.
Manage customer relationships, providing regular updates and ensuring satisfaction through service excellence.
Oversee parts store operations and apply success metrics and KPIs.
Foster a positive team culture through clear communication, performance management, and training.
Lead communication with senior management, providing timely updates on issues and improvements.
Support business development by identifying opportunities for new contracts and operational growth.
To be successful in this role, you will have most of the following skills and experience:
Proven leadership experience in managing large teams in an automotive, heavy equipment or engineering environment.
Strong technical background in maintenance or engineering operations.
Experience in financial management, including achieving operational efficiency and meeting budgetary targets.
Excellent communication skills, with the ability to manage internal teams, customers, and key senior stakeholders.
Knowledge of safety standards and experience in managing compliance and risk assessments.
Strong customer service orientation with the ability to manage relationships and address operational challenges.
Experience in managing inventory, work orders, and optimizing supply chains.
Ability to manage multiple priorities in a fast-paced, high-pressure environment.
About us:
TCR Group\’s global presence spans across 200 airports and 300+ airlines, reaching five continents and 30 countries. With a network of over 80 workshops and a dedicated team of 1,500+ employees worldwide, we are committed to delivering excellence on a truly international scale.
For a quarter of a century, the TCR Group has been a global leader, specializing in GroundSupport Equipment maintenance, rental, andfleet management services. We proudly serve ground handlers, airlines, and airports worldwide, delivering top-tier solutions that keep the aviation industry moving smoothly.
· Company car – A fully serviced vehicle, including tolls, fuel and maintenance covered.
· Exclusive discounts in over 2,500 Health & Wellbeing vendors – such as Fitness First, Adidas, Hello Fresh and RedBallon!
· Health & Happiness Days – twice a year, take some extra time off to recharge and focus on what matters most!
This is a fantastic opportunity for a driven Operations Manager with excellent leadership, communication, and technical expertise to join a fast-growing, successful multinational business with fantastic work culture and a supportive and collaborative environment.
We look forward to receiving your application.
TCR is worldwide leader of rental
and maintenance of aviation Ground
Support Equipment (GSE).
Lakes Business Park
Suite 4, Level 3, 2B Lord Street
Botany NSW 2019
PO BOX 897
Mascot NSW 1460
Tel: +61 02 9695 7665
hr.au@tcr-group.com
#J-18808-Ljbffr
Service & Operations Manager WA employer: Tcr International
Contact Detail:
Tcr International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Operations Manager WA
✨Tip Number 1
Familiarise yourself with the aviation industry, particularly Ground Support Equipment (GSE). Understanding the specific challenges and trends in this sector will help you speak confidently about how your experience aligns with the role.
✨Tip Number 2
Network with professionals in the aviation and operations management fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within TCR.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in previous roles. Be ready to share specific examples of how you've driven performance and fostered a positive team culture.
✨Tip Number 4
Research TCR Group's values and recent developments. Being knowledgeable about the company will allow you to tailor your conversations and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Service & Operations Manager WA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise relevant to the role of Operations Manager. Use specific examples from your past roles that demonstrate your ability to manage teams and improve operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the aviation industry and TCR's mission. Mention how your skills align with the job requirements, particularly in managing fleet performance and ensuring safety compliance.
Highlight Relevant Experience: When detailing your work history, focus on experiences that showcase your financial management skills and customer service orientation. Include metrics or KPIs that illustrate your success in previous roles.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively managed relationships with internal teams and external stakeholders. This could include leading meetings, providing updates, or resolving conflicts.
How to prepare for a job interview at Tcr International
✨Showcase Your Leadership Skills
As an Operations Manager, your leadership experience is crucial. Prepare examples of how you've successfully managed large teams in previous roles, focusing on your ability to foster a positive team culture and drive performance.
✨Demonstrate Technical Expertise
Highlight your technical background in maintenance or engineering operations. Be ready to discuss specific challenges you've faced and how your expertise helped resolve them, especially in the context of Ground Support Equipment.
✨Prepare for Financial Discussions
Since financial management is key for this role, brush up on your experience with budgets and achieving operational efficiency. Be prepared to discuss how you've managed revenue and costs effectively in past positions.
✨Emphasise Communication Skills
Excellent communication is vital for managing internal teams and customer relationships. Think of examples where your communication skills led to successful outcomes, particularly in high-pressure situations.