At a Glance
- Tasks: Support digital teams to enhance online customer experiences and drive product performance.
- Company: Join TCMM Shutter Group, a leader in high-quality shutters with a focus on innovation.
- Benefits: Exciting growth opportunities, collaborative team environment, and a chance to shape eCommerce solutions.
- Other info: Dynamic role with opportunities for professional development and career advancement.
- Why this job: Be at the forefront of digital innovation and make a real impact on customer journeys.
- Qualifications: Experience in technical support and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
TCMM Shutter Group is a leading provider of high-quality shutters, with a B2C focus for this role and a broader B2B portfolio across the company. We’re currently experiencing rapid growth, making this an exciting time to join and develop within our dynamic team. We’re committed to delivering exceptional online experiences and continuously innovating within the eCommerce, Retail and trade space.
The Digital Product Executive plays a key role in supporting the Digital and IT teams in delivering a functional, customer-focused product roadmap for our eCommerce and Digital brands. This role bridges business needs and technical execution, ensuring that new digital functionality, features and improvements are effectively scoped, tested, and delivered to enhance the online customer experience and drive both product and commercial performance. Reporting directly to the Senior Product Owner, you’ll work within a small, close-knit team to ensure our eCommerce solutions meet business goals and create a seamless customer journey.
Key Responsibilities:
- Work with stakeholders to gather, document, and refine business and functional requirements
- Translate business needs into clear user stories and acceptance criteria
- Support scoping of new features, ensuring feasibility and alignment with technical capabilities
- Work with Project and QA team to support end-to-end delivery of new functionality from concept through to launch
- Assist in release planning, deployment coordination, and post-release monitoring
- Work with Project and QA team to ensure smooth rollouts with minimal disruption to the customer experience
- Monitor product performance using analytics tools
- Support ongoing optimisation initiatives based on user behaviour, feedback, and KPIs
- Contribute ideas for improving conversion, usability, and overall digital experience
- Assist Project Manager and Product Owners in the execution of the digital product roadmap in alignment with business goals
- Collaborate with cross-functional teams (Digital, IT, UX, Marketing, and Commercial) to deliver new features and enhancements
- Coordinate and execute user acceptance testing (UAT) for new developments
- Identify bugs, issues, and areas for improvement, working closely with developers to resolve them
- Ensure all releases meet quality standards and provide a seamless user experience
Professional Requirements:
- Proven Experience: Previous tenure within a technical support or helpdesk capacity; familiarity with ticket-based workflows.
- Technical Literacy: Broad knowledge of modern operating systems, cloud-based productivity suites, and basic networking principles.
- Communication: Capacity to interface effectively with both local employees and remote technical teams.
- Physical Requirements: Ability to perform manual handling tasks associated with IT equipment, including the installation of hardware under desks and the transport of server-room assets.
Digital Product Executive employer: TCMM Shutter Group
TCMM Shutter Group is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration within a rapidly growing team. As a Digital Product Executive, you will benefit from ample opportunities for professional development while contributing to the enhancement of our eCommerce solutions, all within a supportive environment that values your input and creativity. Located in a dynamic sector, we prioritise employee growth and provide a platform for meaningful contributions that directly impact customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their digital landscape and think about how you can contribute to enhancing their online customer experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Digital Product Executive. Highlight your experience with user stories, testing, and collaboration with cross-functional teams to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team at TCMM Shutter Group.
We think you need these skills to ace Digital Product Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Digital Product Executive role. Highlight your experience with eCommerce, digital products, and any relevant technical skills. We want to see how you can bridge business needs and tech execution!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about joining TCMM Shutter Group and how your background aligns with our goals. Be genuine and let your personality come through!
Showcase Your Technical Skills:Since this role involves working closely with IT and digital teams, make sure to highlight your technical literacy. Mention any experience with analytics tools or user acceptance testing that could set you apart from other candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at TCMM Shutter Group
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of eCommerce and digital product management. Familiarise yourself with the latest trends in online customer experiences and be ready to discuss how you can contribute to TCMM Shutter Group's goals.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully identified issues and implemented solutions. This role is all about bridging business needs with technical execution, so demonstrating your analytical skills will really impress.
✨Get Familiar with User Stories
Since you'll be translating business needs into user stories, practice how to articulate these clearly. Think about how you would gather requirements and what acceptance criteria you would set for new features.
✨Be Ready to Collaborate
This position involves working closely with various teams. Be prepared to discuss how you’ve effectively collaborated in the past, and think of ways you can foster teamwork in a fast-paced environment like TCMM Shutter Group.
