At a Glance
- Tasks: Lead our IT team, manage digital projects, and ensure smooth operations across brands.
- Company: Join TCMM Shutter Group, a dynamic and growing team in Brighton.
- Benefits: Enjoy competitive salary, 36 days leave, hybrid working, and wellness programmes.
- Other info: Be part of exciting transformation projects and enjoy a casual office vibe.
- Why this job: Shape the future of digital solutions in a collaborative and innovative environment.
- Qualifications: 10+ years in digital solutions, strong leadership, and project management skills.
The predicted salary is between 63000 - 77000 £ per year.
Hours of Work: 37.5hrs per week Mon – Fri, 3 days Office, 2 WFH
Company: TCMM Shutter Group specialises in the supply of made-to-measure and DIY window shutters in both B2C and B2B markets. The business was formed in 2002 with flagship retail brand Shutterly Fabulous, soon expanding to include a portfolio of ecommerce brands operating in the UK and North America. In 2021, TCMM Shutter Group was acquired by Mzuri Group, a pioneering force in the window coverings market.
We are seeking a highly skilled and experienced Head of Digital Solutions to head up our IT team in Brighton. Responsible for the day-to-day management of our IT operations and leading the delivery of our development and maintenance agenda. This role is pivotal in ensuring the smooth running of our internal systems, websites, portals, and digital tools across our portfolio of brands.
Key Responsibilities
- Strategy: Development of the annual plan and project roadmap to deliver business objectives. Support in the development and implementation of a longer-term technology transformation vision and plan.
- IT Operations: Oversee the company’s IT operations, ensuring systems are secure, scalable, and efficient. Manage hardware, software, networks, and user support across departments.
- Web Operations: Act as the primary liaison between the company and external digital agencies. Manage the development, maintenance, and performance of all brand websites and customer portals.
- Magento Development: Manage relationships with agencies and Magento developers to deliver against key requirements for bug fixes, development of new features, and optimisation.
- Project & Agency Management: Coordinate digital projects, including website builds, platform integrations, and system upgrades.
- Data & Systems Integration: Ensure seamless integration between websites, CRM, and other business systems incl. EDI and increasingly API integration.
- Cybersecurity & Compliance: Maintain cybersecurity protocols and ensure compliance with GDPR and other relevant regulations.
- Planning & Reporting: Ongoing project management and prioritisation. Reporting and communication to key stakeholders.
- Leadership & Influence: Build a team to support the growing requirements including training, mentoring, performance management and recruitment.
- Budget Management: Day-to-day and annual management of the assigned operational and Capex budget.
You’ll thrive in this role if you are passionate about eCommerce, comfortable with working across multiple brands and platforms and strive to simplify technical complexity.
Required Qualifications & Experience
- 10+ years of experience in digital solutions, IT management, or digital project leadership.
- Bachelor’s degree or equivalent in marketing, business, IT, or a related field.
- A career that demonstrates evidence of cost management, system integrations, migrations and eCommerce platform implementation.
- Strong understanding of web technologies, CMS platforms, CRM systems and cloud services, particularly in the context of E-commerce.
- Experience managing external agencies and cross-functional teams.
- Solid grasp of IT infrastructure, cybersecurity, and systems integration.
- Knowledge of agile methodologies and digital transformation strategies.
- Strong knowledge of digital marketing strategies, platforms and tools.
- Proficiency in web analytics, SEO, and CRM software.
- Data & AI awareness.
- Knowledge of GDPR and other relevant regulations.
- Excellent communication, problem-solving, and project management skills.
- Team and people management, with experience in change management and stakeholder buy-in.
- Commercial acumen and budgeting experience.
Benefits
- Competitive salary with workplace pension 6%
- 36 days annual leave (inclusive of Bank Holidays), increased for long service employees
- Life assurance scheme
- Employee wellness programme
- Staff discount on DIY or fully fitted window shutters
- Hybrid working (3-day office attendance)
- Educational assistance
- Casual dress
- Free office refreshments (drinks and bagels)
- Free parking on site
Head of Digital Solutions in Brighton employer: TCMM Shutter Group
At TCMM Shutter Group, we pride ourselves on fostering a dynamic and supportive work environment that empowers our employees to thrive. Located in Portslade, our head office offers excellent growth opportunities within the warehouse operations sector, alongside a strong emphasis on teamwork and process improvement. With a commitment to safety and efficiency, we ensure that our team members are equipped with the tools and resources they need to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Solutions in Brighton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TCMM Shutter Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TCMM Shutter Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TCMM Shutter Group!
✨Direct Apply to TCMM Shutter Group
Let's not forget to apply directly through the TCMM Shutter Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of Digital Solutions in Brighton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TCMM Shutter Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TCMM Shutter Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TCMM Shutter Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
