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- Tasks: Lead a team to drive Home Insurance product performance and manage key KPIs.
- Company: Join a fast-growing Personal Lines Insurance company with an innovative Home Insurance product.
- Benefits: Be part of a collaborative environment with opportunities for growth and impact.
- Why this job: This role is central to the success of a new product and offers strategic responsibilities.
- Qualifications: Strong knowledge of Personal Lines Insurance and experience in performance-driven teams required.
- Other info: Great opportunity to influence customer acquisition and renewal strategies.
The predicted salary is between 43200 - 72000 £ per year.
Product Performance Lead – Home Insurance
My client, a fast growing Personal Lines Insurance company have recently launched their innovative Home Insurance product. We're looking for an individual to sit within the Commercial & Marketing function and lead a team that drives Home Insurance Product Performance.
This role will be central to P&L, Customer Acquisition and Renewal results and drive a collaborative approach across various teams including Marketing, Customer, Pricing, Change and Product. This role will hold both strategic and commercial responsibilities.
Key responsibilities:
- Take the lead role on all Persistency KPIs for Home, working closely with the business and the Persistency Performance Manager to understand performance and exploit risks and opportunities.
- Be able to clearly articulate the key drivers of renewal performance and disseminate this to the business in particular senior stakeholders.
- Understand the broader customer persistency strategy and how it pertains to Home and Motor.
- Lead tactical commercial initiatives for Home across functional teams, including the Home “ring fenced team” to deliver new capability or improvements in persistency performance.
Skills and Experience Required
- Strong knowledge of Personal Lines Insurance (Home, Motor, Travel, Pet) – doesn't have to be home
- Experience working within a team that drives performance across Customer Acquisition and Renewals
- Experience collaborating with various teams that drive P&L and improved customer experience
- Passion for commercial results, creativity, collaboration, understanding the customer and using customer and market data to make decisions
Fantastic Home Insurance brand with an ambitious growth journey ahead. This is a great opportunity for someone to be central to growth and success of a new product.
Product Performance Lead - Home Insurance employer: TCM Partners
Contact Detail:
TCM Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Performance Lead - Home Insurance
✨Tip Number 1
Familiarize yourself with the latest trends and challenges in the Home Insurance market. Understanding the competitive landscape will help you articulate how you can contribute to improving product performance.
✨Tip Number 2
Network with professionals in the Personal Lines Insurance sector. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance in previous roles. Highlighting your experience with KPIs and customer acquisition strategies will demonstrate your capability to lead in this position.
✨Tip Number 4
Showcase your collaborative skills by thinking of ways you can work across teams to improve persistency performance. Being able to illustrate your teamwork approach will resonate well with the hiring team.
We think you need these skills to ace Product Performance Lead - Home Insurance
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and skills required for the Product Performance Lead position. Tailor your application to highlight your relevant experience in Personal Lines Insurance and performance management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in driving performance across Customer Acquisition and Renewals. Provide specific examples of how you've collaborated with various teams to achieve commercial results.
Showcase Your Passion: Demonstrate your passion for commercial results and customer understanding in your application. Use concrete examples to illustrate how you have used customer and market data to make informed decisions in previous roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's goals and the importance of the Home Insurance product. Mention how your skills align with their ambitious growth journey and how you can contribute to their success.
How to prepare for a job interview at TCM Partners
✨Understand the Product and Market
Make sure you have a solid grasp of the Home Insurance product and the current market trends. Be prepared to discuss how these factors influence customer acquisition and renewal strategies.
✨Showcase Your Collaborative Skills
Highlight your experience working with cross-functional teams. Be ready to provide examples of how you've successfully collaborated with marketing, pricing, and product teams to drive performance.
✨Articulate Key Performance Drivers
Be prepared to clearly explain the key drivers of renewal performance. Think about how you would communicate these insights to senior stakeholders and be ready to share your approach.
✨Demonstrate Your Passion for Results
Express your enthusiasm for achieving commercial results. Share specific examples of how your creativity and understanding of customer data have led to successful initiatives in previous roles.
