At a Glance
- Tasks: Schedule and allocate works efficiently to ensure high-quality maintenance services.
- Company: Join a supportive team at Town and Country Housing, committed to kindness and diversity.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits.
- Other info: Full-time role with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact by coordinating resources and enhancing customer satisfaction.
- Qualifications: Previous planning experience and strong communication skills are essential.
The predicted salary is between 32022 - 39138 £ per year.
Our Vacancy We are looking for a proactive and organised Planner to join our team, supporting the delivery of high-quality maintenance services.
Reporting to the Supervisor, you will play a key role in ensuring works are efficiently scheduled and completed in line with contractual standards and customer expectations.
This is a fast-paced, collaborative role where your ability to coordinate resources, manage priorities, and deliver excellent service will make a real difference.
What You’ll Do
You will be responsible for scheduling and allocating works to operatives and subcontractors, ensuring the right skills are matched to each job and that appointments are planned for maximum efficiency.
You’ll manage workflows, monitor performance against targets, and ensure all works are completed within agreed timescales.
Working closely with Supervisors and Managers, you’ll review diaries, coordinate multi-trade appointments, and maintain accurate system records.
You’ll also support customer satisfaction by handling queries and complaints, identifying trends, and driving improvements to service delivery.
What You Will Need
We’re looking for someone with previous planning or scheduling experience, who is confident using Microsoft Office tools including Excel, Word and Outlook.
You’ll need strong communication skills, with the ability to work both independently and as part of a team.
A proactive, organised approach and a commitment to delivering excellent customer service are essential.
Experience within social housing repairs and maintenance would be advantageous, but not essential.
This is a full time permanent position, working on site 8am-5pm Monday-Friday. The salary is £29,648 for 40 hours a week.
- Why Choose Us
- 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service
- Up to £3,000 colleague referral fee
- Contributory pension scheme with 4% to 10% matched contributions
- Life insurance
- 24/7 digital GP service and counselling helpline (including face-to-face sessions)
- Free annual eye test voucher and contribution towards glasses
- Free annual flu jab
- Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
- Access to an extensive range of corporate discounts on shopping travel, & days out.
- Travel loan
Why join us?
When you join Town and Country Housing, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
If you have any questions about this role, please email the Talent Team on talent@tch. org. uk.
Due to the urgency of this position, applications will be reviewed on a rolling basis and the vacancy may close early.
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Planner employer: TCH
Join a dynamic team where your contributions are valued and your professional growth is nurtured. Our supportive work culture fosters collaboration and continuous learning, ensuring you thrive in your role while helping customers find the right travel insurance solutions. Located in a vibrant area, we offer competitive benefits and a fulfilling work environment that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Planner
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TCH and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TCH!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TCH keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planner
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TCH:This is your chance to really connect with the team at TCH. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TCH
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TCH.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TCH that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TCH. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
