TCG Event Group | European Events & Entertainment
Location: UK-based (hybrid/remote working)
Job Type: Full-time
Travel: Regular short trips across Europe, with flights and accommodation covered by the company.
About Us
TCG Event Group is a rapidly expanding events company specialising in trading card and collectibles conventions across Europe.
We organise exciting events across Europe, bringing together collectors, vendors, content creators and trading card enthusiasts.
As we continue to expand, we're looking for a creative, enthusiastic and highly organised individual to join our team and take ownership of our social media, content creation, talent relationships and online community.
This is an exciting opportunity to join a growing company, travel regularly across Europe for short periods and play an important role in developing our events and brands.
The Role
As our Social Media & Events Marketing Executive, you will be responsible for managing the online presence of our events, producing engaging content, building relationships with influencers and supporting customer communications.
You’ll work closely with the company directors to develop marketing campaigns, promote upcoming events and ensure our audiences receive a consistent, professional experience.
The role combines digital marketing, content creation, event attendance, community management and creator coordination.
Key Responsibilities
Social Media Management
- Manage Instagram, Facebook, TikTok and other relevant social media platforms for our European events.
- Plan, create and schedule regular posts, Instagram Stories, Reels and promotional content.
- Develop monthly content calendars for each event.
- Create announcements for ticket launches, vendors, special guests, venue reveals and event updates.
- Maintain consistent branding and communication across all event accounts.
- Monitor engagement, audience growth and content performance.
- Identify trends and opportunities to grow our online communities.
Content Creation & Event Coverage
- Travel regularly across Europe for short trips to attend our events and promotional activities.
- Capture high-quality photography, short-form videos, interviews and behind-the-scenes footage.
- Produce live Instagram Stories, Reels and TikTok content during events.
- Film vendors, collectors, special guests and memorable moments throughout each show.
- Edit content for promotional use before, during and after events.
- Plan promotional filming days and event marketing campaigns.
- Build and maintain an organised library of photos, videos and marketing assets.
Influencer, Creator & Talent Management
- Identify and build relationships with relevant content creators, influencers and personalities within the trading card community.
- Coordinate creator appearances, collaborations and promotional activities.
- Manage creator communications, deliverables and event arrangements.
- Assist with booking talent and organising appearances at future events.
- Coordinate creator schedules, interviews and content opportunities during shows.
- Track promotional commitments and ensure agreed content is delivered.
Customer Service & Community Management
- Respond professionally to customer enquiries through social media, email and direct messages.
- Assist customers with ticket enquiries, event information and general support.
- Communicate with vendors and attendees when required.
- Escalate complex enquiries to the appropriate team member.
- Ensure customers receive friendly, accurate and timely responses.
- Maintain organised records of enquiries and outstanding follow-ups.
Marketing & Event Promotion
- Support the launch and promotion of new events across Europe.
- Work with the directors to develop promotional campaigns.
- Coordinate vendor announcements, giveaways, competitions and collaborations.
- Help grow our email marketing audience and support newsletter campaigns.
- Identify relevant communities, partners and promotional opportunities.
- Review marketing performance and suggest improvements for future events.
What We're Looking For
- Experience managing business social media accounts.
- Strong understanding of Instagram, TikTok and short-form video content.
- Good photography, filming and video editing skills.
- Confidence communicating with customers, influencers and business partners.
- Strong organisational skills and attention to detail.
- Ability to manage multiple projects and event accounts simultaneously.
- Willingness to travel regularly throughout Europe for short periods, including occasional weekends.
- Ability to work independently and take ownership of responsibilities.
- Genuine enthusiasm for events, marketing and building communities.
- Knowledge of Pokémon, trading cards, collectibles or the TCG industry.
- Previous experience in event marketing or event management.
- Experience using Canva, CapCut, Adobe Creative Cloud or similar software.
- Experience working with influencers or content creators.
- Knowledge of Shopify, email marketing platforms or customer service systems.
- Knowledge of additional European languages would be advantageous.
What We Offer
- The opportunity to join a rapidly expanding European events company.
- Regular short trips throughout Europe to attend events and create content.
- Company-funded flights and accommodation for business travel.
- A varied role combining marketing, content creation and live events.
- Creative freedom and the opportunity to develop new ideas.
- Direct involvement in building new events and brands.
- Opportunities for career progression as the company expands.
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