HR Shared Services Coordinator - Fixed Term in Ringwood

Location: Ringwood, Hampshire, United Kingdom

Hours: 32 hours per week

Key Responsibilities

• Providing support to the HR Team with administrative duties, ensuring the HR department works efficiently at all times.
• Using HR Systems to their full potential to ensure tasks are completed effectively and timely, including any HR Requests.
• Ensuring all HR KPI’s are met monthly and providing analyses weekly.
• Creating and maintaining employee files and the HR filing system.
• Assisting with emails queries in HR Inbox, escalating when required to HRM.
• Supporting completion of Dashboards and HR reporting/trackers.
• Escalating concerns to the HRM or HRD as appropriate.
• Development of an employee-oriented company culture that emphasises quality, continuous improvement, and high performance.
• Administering all changes of employee details.
• Processing offer letters, contracts, and new starter paperwork.
• Requesting and responding to reference requests.
• Submitting employee background checks across various systems and levels.
• Ensuring all HR tasks are completed in time and meet government guidelines.
• Keeping abreast of changes to employment law and legislation, plus best practice.
• Meeting management, administration and conduct meetings.
• Other administrative duties as required by department seniors.
• Ensuring all information is uploaded correctly onto the HR system.
• Ensuring dashboards and HR reporting/trackers are completed accurately and timely.
• Payroll admin and submissions.
• Payroll checking and finalisation of changes.
• Managing payroll processing for all employees, including handling deductions, bonuses, and compliance with tax regulations.
• Overseeing maintenance and optimisation of HR information systems (HRIS).
• Managing offer creation and administration, coordinating with recruitment teams.
• Maintaining accurate and up-to-date employee records.
• Ensuring HR processes comply with legal and regulatory requirements, generating reports on HR metrics.
• Managing employee benefits programs, ensuring accurate enrolment and communication.
• Coordinating the onboarding and offboarding processes for new hires and departing employees.
• Providing support to employees on HR‑related inquiries.
• Continuously reviewing and improving HR processes.
• Providing training to employees and managers on HR systems and processes.
• Managing relationships with external vendors and service providers related to HR services.

Benefits

• Konecta UK working culture of fun and sociable team environment.
• Eye test vouchers and discounts.
• Discounted corporate gym membership.
• Involvement with local charities and fundraising days.
• Campaign specific benefits including discounts, incentives and prizes.
• Recommend a friend scheme paid reward of £500.
• Apprenticeships qualifications and career flight path schemes.
• Perk Box: Recognition and reward schemes.
• Cycle to work scheme.