HR Shared Services Coordinator - Fixed Term

Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF OR Unit 4 Pullman Business Park, Pullman Way, Ringwood, BH24 1HD

Hours: 32 hours per week

Key Responsibilities

• Providing support to the HR Team with administrative duties, ensuring the HR department works efficiently at all times.
• Using HR Systems to their full potential to ensure tasks are completed in an effective and timely manner, including any HR Requests.
• Ensuring all HR KPI’s are met on a monthly basis and an analysis provided weekly.
• Creating and maintaining employee files and the HR filing system.
• Assisting with email queries in HR Inbox, escalating when required to HR Manager.
• Supporting with completing dashboards and HR reporting/trackers.
• Escalating concerns to the HR Manager or HR Director, as appropriate.
• Development of an employee-oriented company culture that emphasises quality, continuous improvement, and high performance.
• Administering all changes of employee details.
• Processing offer letters, contracts and new starter paperwork.
• Requesting and responding to reference requests.
• Submitting employee background checks across various systems and levels.
• Ensuring that all HR tasks are completed in time and meet government guidelines.
• Keeping abreast of changes to employment law and legislation, plus best practice.
• Business legislation updates as required.
• Meeting management, administration and conduct meetings.
• Other administrative duties as required by department seniors.
• Ensuring all information is uploaded correctly onto the HR system.
• Ensuring dashboards and HR reporting/trackers are completed accurately and timely.
• Payroll admin and submissions.
• Payroll checking and finalisation of changes.
• Payroll management: ensuring accurate and timely processing of payroll for all employees, including handling deductions, bonuses, and compliance with tax regulations.
• HR system management: overseeing the maintenance and optimisation of HR information systems (HRIS), ensuring data integrity, security, and efficient operation.
• Offer management: managing the creation and administration of job offers, coordinating with recruitment teams and ensuring consistency and compliance with company policies.
• Employee data management: maintaining accurate and up-to-date employee records, including personal information, employment history, and benefits enrolment.
• Compliance and reporting: ensuring HR processes comply with legal and regulatory requirements, and generating regular reports on HR metrics and compliance status.
• Benefits administration: managing employee benefits programs, including health insurance, retirement plans, and other perks, ensuring accurate enrolment and communication.
• Onboarding and offboarding: coordinating the onboarding process for new hires and the offboarding process for departing employees, ensuring a smooth transition.
• Employee support: providing support to employees on HR-related inquiries, including payroll issues, benefits questions, and HR system navigation.
• Process improvement: continuously reviewing and improving HR processes to enhance efficiency, accuracy, and employee experience.
• Training and development: providing training to employees and managers on HR systems and processes to ensure effective use and compliance.
• Vendor management: managing relationships with external vendors and service providers related to HR services, such as payroll providers and benefits administrators.

Benefits

• Fun and sociable team environment.
• Eye test vouchers and discounts.
• Discounted corporate gym membership.
• Involvement with local charities and fundraising days.
• Campaign specific benefits including discounts, incentives and prizes.
• Recommend a friend scheme paid reward of £500.
• Apprenticeships qualifications and career flight path schemes.
• Perk Box: recognition and reward schemes.
• Cycle to work scheme.