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For Companies At a Glance
- Tasks: Manage customer queries and issue important financial documents for life and pension products.
- Company: Join a leading financial services firm in a supportive environment.
- Benefits: Earn £25,000 per year plus additional perks and benefits.
- Why this job: Make a difference in customer service while developing your skills in finance.
- Qualifications: Experience in financial services and strong communication skills are essential.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 25000 - 35000 £ per year.
This is an administration role where you will be responsible for issuing ABS statements or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products. You will be required to handle and resolve customer queries from internal teams accurately and effectively, ensuring the best possible customer experience.
Essential skills and experience:
- Experience in working within financial services, ideally in life and pensions.
- Process-driven with a keen eye for detail.
- An excellent communicator capable of clearly and effectively presenting ideas to stakeholders.
- A passion for customer service with a commitment to deliver on your promises and going above and beyond for our customers.
- Computer literate and willingness to learn new systems and technologies.
Administrator employer: TCC Group
Contact Detail:
TCC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work in life and pensions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration roles. Think about how your experience aligns with the skills they’re looking for, like attention to detail and customer service.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common software used in financial services. If you can demonstrate your ability to learn new systems quickly, you’ll stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services, especially in life and pensions. We want to see how your skills match the role, so don’t be shy about showcasing your process-driven mindset and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you’ve gone above and beyond in previous roles. We love seeing genuine enthusiasm for the position!
Show Off Your Communication Skills: Since this role involves handling customer queries, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, we want to see how you can effectively present ideas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TCC Group
✨Know Your Financial Services
Brush up on your knowledge of the financial services industry, especially life and pensions. Be prepared to discuss relevant regulations and how they impact customer service. This shows you’re not just a candidate but someone who understands the field.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, be ready to provide examples from your past experiences where your attention to detail made a difference. Whether it’s resolving customer queries or issuing statements, highlight how your meticulous nature has benefited previous employers.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to demonstrate your communication skills during the interview, so consider doing mock interviews with friends or family. Focus on how you can present complex ideas simply, as this is crucial in dealing with stakeholders.
✨Emphasise Customer Service Passion
Prepare to share specific instances where you went above and beyond for customers. This role is all about delivering exceptional service, so showcasing your commitment to customer satisfaction will resonate well with the interviewers.
