At a Glance
- Tasks: Build strong client relationships and manage a diverse portfolio for exceptional service delivery.
- Company: Join TC Group, the UK's fastest-growing top 20 accountancy firm.
- Benefits: Enjoy 26 days annual leave, hybrid working, and a supportive development environment.
- Other info: Be part of an ambitious team that values growth and inclusivity.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: AAT qualified or part qualified ACCA/ACA with strong accounting experience.
The predicted salary is between 35000 - 45000 £ per year.
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience and a broad range of bespoke support and advice for business owners. We have an exciting opportunity for a Client Service Manager to join our award‑winning service charge team in Milton Keynes.
Portfolio Management
- Build strong client relationships, delivering exceptional service through regular online and in‑person engagement
- Identify growth opportunities within existing clients to expand the portfolio and support wider business development
- Own portfolio performance, including billing targets, recoveries, debt management and forecasting
Team Development & Leadership
- Coach and develop Senior and Executive Accountants through on‑the‑job support
- Identify training needs and drive development plans, escalating where required
- Build your personal brand to promote the team, with an active LinkedIn presence and content creation
- Champion continuous improvement, driving efficiency and service enhancements across the team
- Support adoption and development of our bespoke software ForSite across teams and clients
- Stay up to date with sector developments and share knowledge across the team
About You
- AAT qualified/part qualified ACCA/ACA or QBE
- Strong accounting background with experience reviewing work
- Practice experience desirable
- Excellent written and verbal communication skills
- Confident working independently and collaboratively
- Highly organised with a methodical approach to workload management
- Advanced MS Office skills, particularly Excel
- Service charge accounting knowledge (desirable)
- Proactive, with a strong desire to learn and develop
Benefits
- Pension scheme
- Group life assurance 4 x salary
- Group income protection
- 26 days annual leave excluding bank holidays
- Opportunity to purchase additional holiday days
- Birthday day off
- Health cash plan
- Hybrid working between office and home
- Quarterly functions and events
- Access to our employee benefits portal – cashback and vouchers on everyday purchases
- Employee Assistance Programme
- Employee Referral Bonus – we’re always looking for talented individuals to join our team
- Regular training and development – continuous development and support for your professional qualifications and personal goals
About Us
TC Group is growing and changing at quite a pace. We’re an ambitious group of people with a shared aim – to create a consistent, high‑quality experience for our clients. We support more and more of the UK’s ambitious business owners, SMEs, and large corporations. Each member of our team plays an integral part in our culture, helping us continue to grow and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide sponsorship.
Client Service Manager in Milton Keynes employer: TC Professional Services
TC Professional Services is an exceptional employer located in Fareham, offering a dynamic work environment where you can thrive as an Internal Recruiter. With a hybrid working model, excellent benefits, and a strong focus on personal growth, we foster a culture that values engagement and collaboration, ensuring you make a meaningful impact from day one.
