At a Glance
- Tasks: Build strong client relationships and manage a diverse portfolio for exceptional service delivery.
- Company: Join TC Group, the UK's fastest-growing top 20 accountancy firm.
- Benefits: Enjoy 26 days annual leave, hybrid working, and a supportive development environment.
- Other info: Be part of an ambitious team that values growth and inclusivity.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: AAT qualified or part qualified ACCA/ACA with strong accounting experience.
The predicted salary is between 35000 - 45000 £ per year.
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience and a broad range of bespoke support and advice for business owners. We have an exciting opportunity for a Client Service Manager to join our award‑winning service charge team in Milton Keynes.
Portfolio Management
- Build strong client relationships, delivering exceptional service through regular online and in‑person engagement
- Identify growth opportunities within existing clients to expand the portfolio and support wider business development
- Own portfolio performance, including billing targets, recoveries, debt management and forecasting
Team Development & Leadership
- Coach and develop Senior and Executive Accountants through on‑the‑job support
- Identify training needs and drive development plans, escalating where required
- Build your personal brand to promote the team, with an active LinkedIn presence and content creation
- Champion continuous improvement, driving efficiency and service enhancements across the team
- Support adoption and development of our bespoke software ForSite across teams and clients
- Stay up to date with sector developments and share knowledge across the team
About You
- AAT qualified/part qualified ACCA/ACA or QBE
- Strong accounting background with experience reviewing work
- Practice experience desirable
- Excellent written and verbal communication skills
- Confident working independently and collaboratively
- Highly organised with a methodical approach to workload management
- Advanced MS Office skills, particularly Excel
- Service charge accounting knowledge (desirable)
- Proactive, with a strong desire to learn and develop
Benefits
- Pension scheme
- Group life assurance 4 x salary
- Group income protection
- 26 days annual leave excluding bank holidays
- Opportunity to purchase additional holiday days
- Birthday day off
- Health cash plan
- Hybrid working between office and home
- Quarterly functions and events
- Access to our employee benefits portal – cashback and vouchers on everyday purchases
- Employee Assistance Programme
- Employee Referral Bonus – we’re always looking for talented individuals to join our team
- Regular training and development – continuous development and support for your professional qualifications and personal goals
About Us
TC Group is growing and changing at quite a pace. We’re an ambitious group of people with a shared aim – to create a consistent, high‑quality experience for our clients. We support more and more of the UK’s ambitious business owners, SMEs, and large corporations. Each member of our team plays an integral part in our culture, helping us continue to grow and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide sponsorship.
Client Service Manager in Milton Keynes employer: TC Professional Services
At TC Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters professional growth and development. As a Client Service Manager in our award-winning service charge team in Milton Keynes, you'll benefit from a supportive environment with access to continuous training, a generous benefits package including hybrid working options, and opportunities to build strong client relationships while driving your career forward.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Manager in Milton Keynes
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like TC Professional Services. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Service Manager in Milton Keynes
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to TC Professional Services.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on TC Professional Services's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at TC Professional Services
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with TC Professional Services.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at TC Professional Services will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former TC Professional Services employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
