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For Companies At a Glance
- Tasks: Manage client portfolios, ensuring satisfaction and promoting engagement.
- Company: Join TC Group, a top 20 UK accountancy firm with over 30 years of experience.
- Benefits: Enjoy flexible working, 25 days holiday, and a range of corporate perks.
- Why this job: Be part of a dynamic team helping ambitious businesses grow and succeed.
- Qualifications: ACA/ACCA qualified or equivalent experience in accountancy required.
- Other info: Hybrid working model and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Norwich
Accounts
Full time
Permanent
Salary – competitive salary
Hours – Monday to Friday, 37.5 hours per week, working from home flexible one day per week
Holiday – 25 days annual leave (excluding bank holidays)
About The Client Manager Role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting role for a Client Manager in our Norwich office.
As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance, undertaking regular client visits and promoting positive client engagement.
Key Responsibilities Of a Client Manager Will Include
- Support and grow the account and the client base and seek business development opportunities across the multi service lines TC Group offers and provide services to best serve the clients.
- Actively manage the portfolio, including WIP management and debtor management to ensure lock up and other KPI’s are met, ensuring client deadlines are met.
- Assist in the management of the office, managing your own team.
- Continually network to win new business.
About You
We are looking for candidates with the following skills and experience:
- ACA/ACCA or qualified by experience, with significant demonstrable experience within an accountancy practice background.
- Good standard of accounting and tax knowledge.
- Previous experience of developing and growing client accounts is advantageous.
- Personable with excellent communication skills and able to develop strong client & team relationships.
- Proficient in MS Office / highly PC literate, along with sound accounting system knowledge. Iris software experience would be beneficial.
- Extremely organised and flexible, with a positive, solutions-based perspective.
- Open to developing team methods and skills.
- Flexible and able to travel to other regional offices.
Full benefits available for the Client Manager
- Parking permit.
- Group life assurance 4 x salary.
- Pension scheme.
- Salary sacrifice PMI scheme (once probation is passed).
- Hybrid working between office and home.
- Social events.
About Us
TC Group is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SMEs and large corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.
We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship. #J-18808-Ljbffr
Client Manager employer: TC Professional Services
Contact Detail:
TC Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network actively within the accountancy community, especially in Norwich. Attend local business events or seminars where you can meet potential clients and industry peers, as this will help you build relationships that could lead to new opportunities.
✨Tip Number 2
Familiarise yourself with TC Group's services and client base. Understanding their unique offerings and how they support business owners will allow you to tailor your conversations and demonstrate your value during interviews.
✨Tip Number 3
Showcase your ability to manage client relationships effectively. Prepare examples of how you've successfully grown client accounts in the past, as this will highlight your relevant experience and align with the role's responsibilities.
✨Tip Number 4
Be ready to discuss your approach to team management and development. Since the role involves managing a team, demonstrating your leadership skills and how you foster a positive work environment will set you apart from other candidates.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relations. Emphasise your qualifications, such as ACA/ACCA, and any specific achievements that demonstrate your ability to grow client accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of TC Group's values and how your skills align with the role of Client Manager. Mention your experience in managing portfolios and developing client relationships.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and proficiency in accounting software. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Client Manager role.
How to prepare for a job interview at TC Professional Services
✨Showcase Your Client Management Skills
As a Client Manager, your ability to manage and grow client accounts is crucial. Prepare examples from your past experience where you successfully developed client relationships or improved account performance. This will demonstrate your capability to meet the expectations of the role.
✨Demonstrate Your Accounting Knowledge
Make sure to brush up on your accounting and tax knowledge before the interview. Be ready to discuss relevant regulations and practices, as well as how you've applied this knowledge in previous roles. This will show that you are technically proficient and can handle the responsibilities of the position.
✨Highlight Your Communication Skills
Excellent communication is key for a Client Manager. Think of instances where you effectively communicated with clients or team members to resolve issues or enhance collaboration. This will help illustrate your personable nature and ability to build strong relationships.
✨Prepare Questions About Business Development
Since the role involves seeking business development opportunities, come prepared with questions about TC Group's approach to client acquisition and retention. This shows your interest in contributing to the company's growth and your proactive mindset towards business development.
