At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues for clients, both remotely and on-site.
- Company: Fast-paced Managed Service Provider in East Sussex with a dynamic team.
- Benefits: Competitive salary, annual pay increases, birthday off, and free drinks in the office.
- Other info: Smart casual dress code, company vehicles available, and excellent career growth opportunities.
- Why this job: Join a vibrant team and make a real difference in clients' IT experiences.
- Qualifications: At least 2 years' experience in IT support and a passion for technology.
The predicted salary is between 27000 - 32000 € per year.
We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly.
- Providing IT support via phone, remote tools, and on-site visits
- Owning and resolving helpdesk tickets in line with SLAs
- Building strong client relationships through clear, professional communication
- Setting up users across Active Directory, Microsoft 365, and Entra
- Supporting and configuring VoIP systems (training provided)
- Monitoring backups, updates, and system health checks
- Supporting and leading IT projects when required
Requirements:
- At least 2 years' experience in an IT Support role
- A genuine passion for IT and delivering great service
- Windows Server (AD, GPO, DNS, DHCP)
- Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
- Windows & Mac OS
- MSP experience and relevant certifications are a bonus, not a must.
Location & travel:
- This is an office-based role in Seaford, with regular travel to client sites.
- Company vehicles are available.
Benefits:
- Annual salary increases (minimum £1,000 per year!)
- Regular pay reviews
- Pension scheme
- Your birthday off - on us
- Free drinks in the office
- Smart casual dress + branded clothing
- Free parking
Due to the nature of our clients, a clear DBS check will be required before starting.
Senior IT and AV engineer. in Seaford employer: TC IT Services
As a dynamic Managed Service Provider based in Seaford, we pride ourselves on fostering a vibrant work culture where no two days are the same. Our commitment to employee growth is evident through regular pay reviews, annual salary increases, and opportunities to lead IT projects, all while enjoying perks like your birthday off and free drinks in the office. Join us to be part of a team that values strong client relationships and a genuine passion for IT, all within a supportive and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT and AV engineer. in Seaford
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events to connect with potential employers and fellow IT enthusiasts. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, troubleshooting successes, or any cool tech solutions you've implemented. This gives us a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game day! Research the company, understand their services, and think about how your experience aligns with their needs. We want to see that you’re genuinely interested in being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Senior IT and AV engineer. in Seaford
Some tips for your application 🫡
Show Your Passion for IT:We want to see your genuine enthusiasm for IT in your application. Share any personal projects or experiences that highlight your love for technology and problem-solving. This will help us understand why you're the perfect fit for our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience, especially in areas like Microsoft 365 and Windows Server. We appreciate when candidates take the time to align their skills with what we're looking for.
Be Clear and Professional:When communicating in your application, clarity is key! Use professional language and structure your thoughts well. This reflects how you’ll communicate with clients, which is super important for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at TC IT Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and VoIP systems. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced in the past.
✨Showcase Your Communication Skills
Since building strong client relationships is key, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with clients or colleagues to resolve issues.
✨Demonstrate Your Passion for IT
Let your enthusiasm for IT shine through! Share stories about projects you've worked on or new technologies you're excited about. This will show that you're not just looking for a job, but genuinely want to contribute to the team.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like a critical system failure or a difficult client. Prepare by thinking through your problem-solving process and be ready to explain your thought process clearly.
