At a Glance
- Tasks: Welcome clients, manage calls, and handle admin tasks in a friendly office.
- Company: Join TC Group, a top-20 firm with a supportive team culture.
- Benefits: Enjoy 23 days holiday pro rata, health benefits, and flexible working options.
- Other info: Receive training and grow in a welcoming environment.
- Why this job: Be part of a dynamic team and contribute to smooth office operations.
- Qualifications: Strong communication skills and a professional attitude are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
TC Group in Steyning is seeking a part-time Receptionist to welcome clients, manage calls, handle post and admin tasks. The role offers training, a supportive team, and a friendly office environment.
You will contribute to maintaining smooth day-to-day office operations with attention to confidentiality and professional communication. 23 days holiday pro rata, health benefits and flexible working options are included.
#J-18808-LjbffrPart-Time Front Desk & Admin Assistant (Top-20 Firm) in Steyning employer: TC Group
TC Group is an excellent employer that values collaboration and employee growth, offering a supportive work culture in the heart of Kent. With flexible working options post-probation and opportunities for study support, employees can thrive both personally and professionally while contributing to a dynamic team focused on delivering exceptional payroll services.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Admin Assistant (Top-20 Firm) in Steyning
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like TC Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at TC Group and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and TC Group.
Get Familiar with Our Brand:Before applying, take some time to learn about TC Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at TC Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress TC Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which TC Group will surely appreciate.
