At a Glance
- Tasks: Support client onboarding and manage project pipelines in a dynamic R&D team.
- Company: Join TC Group, the UK's fastest-growing accountancy firm with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible working, 22 days holiday, and professional development support.
- Why this job: Be part of an ambitious team helping businesses grow while developing your skills.
- Qualifications: Client care experience and strong organisational skills preferred but not essential.
- Other info: Opportunities for internal progression and continuous training in a supportive environment.
The predicted salary is between 36000 - 60000 Β£ per year.
TC Group, Northampton, United Kingdom
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Internal Recruiter at TC Group β We\βre hiring!
Salary β Competitive depending on experience
Hours β Monday to Friday, 37.5 hours per week with flexible, hybrid working & agile working policy
Holiday β 22 days annual leave (excluding bank holidays), plus birthday day off
About the Operations Coordinator role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. Weβre business advisors and accountants, with over 30 years of experience weβve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting opportunity for an Operations Coordinator to join our growing R&D team in our Northampton office.
This is a key role supporting the Operations Manager and Head of R&D with the onboarding of new clients. There will be opportunity for internal progression and professional development on other tax reliefs such as patent box & video games and we are able to provide relevant study support if required.
Key responsibilities
- Joining the Head of Department on client onboarding calls/pitches, both on Teams calls and in-person site visits
- Supporting with the onboarding of new clients, including:
- Sending out engagement terms
- Liaising with clients to schedule project start dates each year
- Organising and filling the pipeline of work for the Technical Analysts
- Updating referring Partners from TC Group on progress of key clients
- Building relationships with clients & TC Group Partners
About you
We are looking for candidates with the following skills and experience:
- Prior experience in a similar role preferred but not necessary
- Ability to multi-task and demonstrate responsibility for managing personal workload
- Previous experience of working with clients and offering a high level of client care preferred
- Good time management and organisational skills
- Good communication and interpersonal skills
- Able to build strong relationships and generate repeated work / new referrals
Full benefits
- Group life assurance 4 x salary
- Group income protection
- Health cash plan
- Opportunity to purchase additional holiday
- Birthday day off
- Car parking
- Access to our employee benefits portal β cashback and vouchers on everyday purchases
- Employee referral bonus β weβre always looking for talented individuals to join our team
- Employee Assistance Programme
- Regular training and development β continuous development and support for professional qualifications and personal goals
About us
TC Group is growing and changing at quite a pace! Weβre an ambitious group of people with the same aim β to create a consistent, high-quality experience for our clients. Like us, our client list is growing β weβre supporting more and more of the UKβs ambitious business owners, SMEs and large Corporations and itβs a real team effort. Weβre helping them make courageous decisions to grow their businesses.
We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Administrative
Industries
- Accounting
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Operations Coordinator R&D employer: TC Group
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Operations Coordinator R&D
β¨Tip Number 1
Network like a pro! Reach out to current employees at TC Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
β¨Tip Number 2
Prepare for those interviews! Research TC Groupβs values and recent projects. Show them youβre not just another candidate, but someone who genuinely cares about their mission and can contribute to their growth.
β¨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, youβll have access to exclusive resources that can help you stand out.
We think you need these skills to ace Operations Coordinator R&D
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your relevant experience and skills that match what weβre looking for, like client care and organisational skills.
Show Your Personality: We love seeing a bit of personality in applications! Donβt be afraid to let your unique voice shine through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as itβs a key part of the role!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. Itβs the easiest way for us to track your application and ensures youβre considered for the role!
How to prepare for a job interview at TC Group
β¨Know the Company Inside Out
Before your interview, take some time to research TC Group. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Prepare for Client Interaction Scenarios
Since the Operations Coordinator role involves client onboarding and relationship building, think of examples from your past experiences where you've successfully managed client interactions. Be ready to discuss how you handled challenges and built rapport.
β¨Showcase Your Organisational Skills
Given the importance of time management and organisation in this role, prepare to discuss specific tools or methods you use to stay organised. You might even want to bring a planner or digital tool to demonstrate your approach.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for professional development, or how success is measured in the Operations Coordinator role. This shows you're proactive and genuinely interested in contributing to the team.