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For Companies At a Glance
- Tasks: Support client onboarding and manage project pipelines in a dynamic R&D team.
- Company: Join TC Group, a top 20 UK accountancy firm with over 30 years of experience.
- Benefits: Enjoy flexible hybrid working, study support, and a birthday day off.
- Why this job: Be part of a fast-growing team that values professional development and client relationships.
- Qualifications: No prior experience required; strong communication and organisational skills are essential.
- Other info: We welcome diverse candidates and offer continuous training for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Salary – Competitive dependant on experience
Hours – Monday to Friday, 37.5 hours per week with flexible, hybrid working & agile working policy
Holiday – 22 days annual leave (excluding bank holidays), plus birthday day off
About the Operations Coordinator role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting opportunity for an Operations Coordinator to join our growing R&D teamin our Northampton office.
This is a key role supporting the Operations Manager and Head of R&D with the onboarding of new clients. There will be opportunity for internal progression and professional development on other tax reliefs such as patent box & video games and we are able to provide relevant study support if required.
Key responsibilities will include:
- joining the Head of Department on client onboarding calls/ pitches, both on Teams calls and in-person site visits
- supporting with the onboarding of new clients, including:
- Sending out engagement terms
- Liaising with clients to schedule project start dates each year
- organising and filling the pipeline of work for the Technical Analysts
- contacting clients for feedback after project conclusion
- updating referring Partners from TC Group on progress of key clients
- building relationships with clients & TC Group Partners
About you:
We are looking for candidates with the following skills and experience:
- prior experience in a similar role preferred but not necessary
- ability to multi-task and demonstrate responsibility for managing personal workload
- previous experience of working with clients and offering a high level of client care preferred
- good time management and organisational skills
- good communication and interpersonal skills
- able to build strong relationship and generate repeated work / new referrals
Full benefits available for the Operations Coordinator:
- study support package (if required)
- pension scheme
- group life assurance 4 x salary
- group income protection
- health cash plan
- opportunity to purchase additional holiday
- birthday day off
- car parking
- access to our employee benefits portal – cashback and vouchers on everyday purchases
- employee Referral Bonus – we’re always looking for talented individuals to join our team
- employee Assistance Programme
- regular training and development – continuous development and support not only for your professional qualifications but also for your personal goals and aspirations
About us
TC Group is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.
We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Operations Coordinator R&D employer: TC Group
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator R&D
✨Tip Number 1
Familiarise yourself with the R&D sector and the specific services TC Group offers. Understanding the nuances of client onboarding in this field will help you engage more effectively during interviews.
✨Tip Number 2
Network with current or former employees of TC Group on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss your organisational and time management skills in detail. Think of specific examples where you've successfully managed multiple tasks or projects, as these are crucial for the Operations Coordinator role.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions about the role and the team dynamics. This not only demonstrates your interest but also your ability to build relationships, which is key for this position.
We think you need these skills to ace Operations Coordinator R&D
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Coordinator role. Emphasise any previous client-facing roles, organisational skills, and your ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of TC Group that attract you, such as their growth and commitment to client care, and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as time management, communication, and relationship-building. Provide examples from your past experiences that demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Coordinator role.
How to prepare for a job interview at TC Group
✨Understand the Company Culture
Before your interview, take some time to research TC Group's values and culture. Understanding their commitment to client care and team collaboration will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Multi-tasking Skills
As an Operations Coordinator, you'll need to juggle various tasks. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple responsibilities and how you prioritised them.
✨Prepare for Client Interaction Scenarios
Since the role involves liaising with clients, think of scenarios where you've had to build relationships or handle client feedback. Be ready to share these experiences to demonstrate your interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the R&D team's projects or the onboarding process. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
