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- Tasks: Enhance client onboarding and support while managing filings and ensuring service excellence.
- Company: Leading accountancy firm in Manchester with a focus on client satisfaction.
- Benefits: Competitive salary, hybrid working options, and extensive training opportunities.
- Why this job: Join a dynamic team and make a real difference in client services.
- Qualifications: Experience in professional services with strong time management and attention to detail.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading accountancy firm in Manchester is looking for an Operations Support Lead to enhance client onboarding and support. Your role will involve managing filings, liaising with clients, and ensuring service excellence.
Ideal candidates should have experience in professional services and demonstrate effective time management alongside keen attention to detail.
This position offers a competitive salary with hybrid working options and a range of employee benefits, including training and development opportunities.
Operations & Client Services Lead in Manchester employer: TC Group
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Client Services Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the accountancy field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client onboarding process and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your time management skills before the interview. Be ready to discuss how you've effectively managed multiple tasks in previous roles, especially in professional services. Show them you can juggle responsibilities like a champ!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations & Client Services Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in professional services and showcases your time management skills. We want to see how you've excelled in similar roles, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations & Client Services Lead role. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Attention to Detail: Since this role requires keen attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the quality we strive for in our services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at TC Group
✨Know the Company Inside Out
Before your interview, do some digging into the accountancy firm. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Client Management Skills
Since the role involves liaising with clients, prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you ensured service excellence and resolved any issues that arose.
✨Demonstrate Time Management Mastery
Be ready to discuss how you prioritise tasks and manage your time effectively. Use specific examples to illustrate your ability to juggle multiple responsibilities, especially in a professional services environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's onboarding processes and how they measure service excellence. This shows that you're not just interested in the job, but also in how you can contribute to their success.
