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- Tasks: Lead client onboarding and ensure top-notch service across teams.
- Company: Top accountancy firm in Manchester with a focus on excellence.
- Benefits: Up to £30,000 salary, hybrid work, pension, and training opportunities.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: Experience in professional services and strong organisational skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A top accountancy firm in Manchester is seeking an Operations Support Lead to oversee service excellence across administration and fee-earning teams. This role involves onboarding clients, managing compliance documents, and liaising effectively with clients.
Ideal candidates will have experience in a professional services environment and strong organizational skills.
The position offers up to £30,000 salary, hybrid working, and a range of benefits including pension and training opportunities.
Operations & Client Onboarding Lead - Hybrid in Manchester employer: TC Group
Contact Detail:
TC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Client Onboarding Lead - Hybrid in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the accountancy field and let them know you're on the hunt for an Operations & Client Onboarding Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they approach client onboarding and service excellence. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients, being able to articulate your thoughts clearly is crucial. Consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Operations & Client Onboarding Lead. Plus, you'll get updates on your application status directly from us, keeping you in the loop.
We think you need these skills to ace Operations & Client Onboarding Lead - Hybrid in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in professional services and showcases your organisational skills. We want to see how you’ve excelled in similar roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Operations & Client Onboarding Lead role. Share specific examples of your past successes in client onboarding and compliance management.
Showcase Your Communication Skills: Since this role involves liaising with clients, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and consider mentioning any relevant experiences where you’ve effectively communicated with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TC Group
✨Know the Company Inside Out
Before your interview, make sure you research the accountancy firm thoroughly. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Client Interaction Scenarios
As you'll be liaising with clients, think about potential scenarios you might face. Prepare to discuss how you would handle difficult situations or ensure client satisfaction. This demonstrates your readiness for the client-facing aspects of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
