Salary – competitive dependant on experience
Hours – Monday – Friday 9.30am - 5:30pm
Holiday –22 days of annual leave (excluding bank holidays) increasing with service period
About the Payroll Client Manager role
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting opportunity for a Payroll Client Manager to join our London Blackfriars office. This is an opportunity supporting the Payroll Team in providing an efficient and comprehensive payroll service to clients.
Key responsibilities of a Payroll Client Manager will include:
- Proven experience in managing a payroll function within a multi-client or complex payroll environment.
- Strong knowledge of UK payroll legislation, statutory requirements and auto-enrolment, with experience of managing UK payrolls.
- Experience coordinating payroll legislative updates and completing year-end payroll processes accurately and on time.
- Communicate confidently with clients, colleagues and HMRC, providing clear guidance and timely responses to payroll queries.
- Build strong client relationships by managing expectations, maintaining a client-focused approach and offering practical advisory support.
- Supervise and support team members where required.
- Manage the day-to-day administration of client payrolls, including RTI submissions, year-end reporting and payroll legislative updates.
- Process starters, leavers, SMP, SPP, SSP, student loans, attachment of earnings orders and other statutory payroll items.
- Upload pension contributions and support clients with pension and auto-enrolment requirements.
- Review and check payrolls to ensure accuracy, compliance and timely completion.
- Deal promptly and professionally with payroll queries.
- Meet strict deadlines while processing all work with a high degree of accuracy and attention to detail.
About you
We are looking for candidates with the following skills and experience:
- Experience using IRIS Payroll Professional.
- Strong knowledge of UK payroll legislation, including PAYE, National Insurance, statutory family leave, tax coding and other payroll-related requirements.
- Comprehensive understanding of pensions and automatic enrolment.
- Ability to calculate payroll manually and clearly explain results, calculations and breakdowns to clients.
- Excellent organisational skills, with a high level of accuracy, attention to detail and the ability to manage deadlines effectively.
- A professional and discreet approach to confidential information.
- Confident communication skills, with the ability to build strong client relationships.
Full benefits available for the Payroll Client Manager:
- pension scheme
- group life assurance 4 x salary
- private healthcare (following qualifying period)
- hybrid working between office (3 days a week) and home (2 days a week)
- social functions and events
- access to our employee benefits portal – cashback and vouchers on everyday purchases
- employee Assistance Programme
- employee Referral Bonus – we’re always looking for talented individuals to join our team
- regular training and development - continuous development and support not only for professional qualifications but also for your personal goals and aspirations
About us
TC Group is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.
We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Payroll Client Manager in London employer: TC Group
At TC Group, we pride ourselves on being the fastest-growing top 20 accountancy firm in the UK, offering a dynamic work environment in Nottingham that fosters collaboration and continuous learning. As a Tax Advisor, you'll benefit from a supportive culture that prioritises your professional development, alongside competitive perks such as 25 days of annual leave, a pension scheme, and access to an employee benefits portal. Join us to not only advance your career but also to make a meaningful impact on our clients' success.
