Business Support Administrator in Boston

Salary: Competitive, depending on experience

Hours: 37.5 hours per week, Monday to Friday

Working Pattern: Office based

Holiday: 23 days annual leave (excluding bank holidays), increasing with service up to an additional 5 days

Join a Top 20 Accountancy Firm That's Growing Fast

At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals. As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed.

The Opportunity

As our Business Support Administrator, you'll play a key role in supporting the day-to-day operations of our Boston office. Acting as one of the first points of contact for clients and visitors, you'll provide a wide range of administrative and reception support, helping to ensure the office runs efficiently and colleagues have the support they need to deliver an excellent service. This is a fantastic opportunity for a proactive and organised individual to join a friendly and supportive team within a growing and ambitious firm.

What You'll Be Doing

• Providing reception support and acting as a professional first point of contact for clients and visitors.
• Maintaining accurate client records, including updating and managing CRM systems.
• Assisting with new and existing client administration, ensuring records are kept up to date.
• Providing general administrative support to colleagues and fee-earning staff across the business.
• Managing and maintaining office supplies, including stationery and refreshments.
• Managing and updating internal workflow records to support efficient business operations.
• Chasing outstanding debts and following up on overdue payments in a professional manner.

What We're Looking For

• Previous experience in an administration or business support role would be advantageous, although we are open to candidates with the right attitude and potential to develop.
• GCSE Maths and English (or equivalent).
• Strong IT skills, including Microsoft Word and Excel.
• Experience using CRM software is advantageous.
• An excellent telephone manner and strong customer service skills.
• Good verbal and written communication skills in English.
• A smart and professional appearance.
• An understanding of confidentiality and the importance of discretion.
• The ability to work effectively both independently and as part of a team.
• A proactive and solutions-focused approach.
• Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results.

Why Join TC Group?

We understand that choosing your next career move is about more than just a job title. At TC Group you'll find:

• A supportive and collaborative culture
• Opportunities for career progression within a fast-growing business
• Ongoing learning, professional development and qualification support
• Flexible and hybrid working options
• A business that values innovation, individuality and fresh ideas
• The chance to work with ambitious clients and talented colleagues across the UK

Our Benefits

Depending on your location and role, benefits may include:

• Competitive salary
• Pension scheme
• Group life assurance (4x salary)
• Private medical cover after 5 years’ service
• Cycle to Work scheme
• Employee Assistance Programme
• Employee benefits platform with discounts, cashback, GP and prescription services
• Social events and team activities
• Free onsite parking
• Ongoing training and development opportunities

Ready to Apply?

If you're looking for a rewarding opportunity with a business that's growing, investing in its people and creating exciting career opportunities, we'd love to hear from you. Apply today and start your next chapter with TC Group.