At a Glance
- Tasks: Support facilities management and ensure operational excellence at a busy Distribution Centre.
- Company: Join TCFM, a leader in soft services with a focus on teamwork.
- Benefits: Competitive salary of Β£35,000 and clear development pathways.
- Why this job: Step up from Senior Site Supervisor and make a real impact in a dynamic environment.
- Qualifications: Experience in site supervision and strong communication skills required.
- Other info: Opportunity for career growth and to champion health and safety.
The predicted salary is between 28000 - 42000 Β£ per year.
TCFM are seeking a Deputy Site Manager to support our soft services operation at a busy Distribution Centre. You will be responsible for supporting the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer.
If you are a Senior Site Supervisor looking to step into a position with a clear development pathway, please apply now.
Key Responsibilities- Support the delivery of facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Support onsite FM projects as agreed with the Project Team.
- Act as a main point of contact between the customer and service providers day-to-day.
- Support with the monitoring and reporting on service level agreements and performance indicators.
- Help to ensure supply partners deliver consistent service and excellent customer interactions.
- Support with the tracking of financial performance, ensuring delivery within budget and service requirements.
- Support on continuous improvement initiatives to enhance service delivery.
- Support all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Support colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive management, coaching others to meet objectives and maintain standards.
Deputy Site Manager in Tilbury employer: TC Facilities Management
Contact Detail:
TC Facilities Management Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Deputy Site Manager in Tilbury
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who genuinely cares about the position.
β¨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
β¨Tip Number 4
Donβt forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Deputy Site Manager in Tilbury
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Deputy Site Manager role. Highlight any relevant experience in facilities management and customer relations, as these are key to what weβre looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the role. Mention your passion for operational excellence and how you can contribute to our team at TCFM.
Showcase Your Health & Safety Knowledge: Since this role involves being a Health & Safety Champion, make sure to include any relevant certifications or experiences. We want to see that you take safety seriously and know how to implement best practices.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at TC Facilities Management
β¨Know Your Health & Safety Basics
As a Deputy Site Manager, you'll be the Health & Safety Champion. Brush up on relevant regulations and best practices before your interview. Be ready to discuss how you would ensure compliance and promote a safe working environment.
β¨Showcase Your Customer Relationship Skills
Strong relationships with customers are key in this role. Prepare examples of how you've successfully managed client expectations in the past. Highlight your communication skills and any strategies you've used to build rapport.
β¨Demonstrate Your Project Management Experience
You'll support onsite FM projects, so be prepared to talk about your experience in managing similar projects. Discuss specific challenges you've faced, how you overcame them, and the outcomes of your efforts.
β¨Emphasise Continuous Improvement
The role involves supporting continuous improvement initiatives. Think of examples where you've identified areas for improvement and implemented changes. Show that you're proactive and committed to enhancing service delivery.