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- Tasks: Lead a cleaning team at a busy eCommerce Depot, ensuring high standards and client satisfaction.
- Company: Join a family-owned business with over 4,000 employees, excelling in cleaning and security since 1962.
- Benefits: Enjoy flexible shifts, comprehensive training, early access to earnings, and exclusive discounts.
- Why this job: Be part of a passionate team that values service quality and employee wellbeing.
- Qualifications: Strong communication skills and team management experience are essential; knowledge of health and safety is a plus.
- Other info: Transport required to reach the site; flexible working hours available.
The predicted salary is between 36000 - 60000 £ per year.
Due to winning a new contract, we are recruiting a Senior Site Supervisor to manage an onsite cleaning team at a busy eCommerce Depot. Please note you will need your own transport to get to this site.
Job Purpose
To supervise a team of multi-service operatives, ensuring service delivery standards and specifications are met within budget, leading to successful 'green' audits.
Major Accountabilities
- Deliver onsite cleaning and waste duties, ensuring schedules and rotas are adhered to and standards are met.
- Develop and maintain client relationships to meet expectations within specifications.
- Support the Site Manager with audits, ensuring timely and accurate completion, and resolve identified issues.
- Complete and process all paperwork accurately, providing sign-off for tasks.
- Ensure cleaning materials and machinery are available, functional, and used safely.
- Complete periodic cleans to specification and timescale, signing off with the customer.
- Perform decontamination cleans as requested.
- Support schedule delivery as needed.
- Ensure staff are in correct uniform and dressed appropriately.
- Complete shift handover books and confirm staff attendance.
- Conduct return-to-work interviews with team members.
- Manage first-stage HR issues per company policies, valuing diversity.
- Assist in recruitment and ensure adherence to company standards.
- Ensure correct and timely staff payments following company procedures.
- Train and induct staff on roles, standards, values, and policies.
- Ensure staff adhere to health, safety, and COSHH policies.
- Attend meetings and training as required.
Other Responsibilities
- Maintain health, safety, and welfare for self and others, reporting incidents.
- Maintain confidentiality and comply with data protection laws.
- Follow company policies on equal opportunities.
Role Requirements
- Excellent communication skills.
- Experience managing a team.
- Knowledge of health and safety and COSHH legislation.
- Flexibility with working hours.
What do you get from us?
- Comprehensive training and support.
- Assistance Programme (Health Assured).
- Grocery Aid for emotional and financial support.
- Wagestream for accessing earnings early.
- Perkbox discounts and wellbeing tips.
- Fortnightly pay, free uniform, and multilingual online training.
About Us
A little about us: Family-owned, founded in 1962. Turnover over £84 million, 4,000+ employees. Top 2% of cleaning and security providers. Services include Cleaning, Security, and FM. Passionate about reliable, personable service.
Start Time & End Time: Flexible days & shift hours.
Senior Supervisor employer: TC Facilities Management
Contact Detail:
TC Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supervisor
✨Tip Number 1
Familiarise yourself with the specific cleaning and waste management standards relevant to eCommerce depots. Understanding these standards will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with professionals in the cleaning and facilities management industry. Attend local events or join online forums where you can connect with others who might have insights or even referrals for the Senior Supervisor role.
✨Tip Number 3
Prepare to discuss your experience in managing teams effectively. Think of specific examples where you've successfully led a team, resolved conflicts, or improved service delivery, as these will be key points of interest for the hiring managers.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours will make a strong impression and show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Senior Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in cleaning or facilities management. Use specific examples that demonstrate your ability to meet service delivery standards and manage client relationships.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of health and safety regulations, and how your previous experience aligns with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that showcase your ability to lead a team, conduct interviews, and maintain client relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory position.
How to prepare for a job interview at TC Facilities Management
✨Showcase Your Leadership Skills
As a Senior Supervisor, you'll be managing a team. Be prepared to discuss your previous experience in leading teams, resolving conflicts, and motivating staff. Share specific examples of how you've successfully managed a team in the past.
✨Demonstrate Knowledge of Health and Safety
Given the importance of health and safety in this role, brush up on relevant legislation, particularly COSHH. Be ready to explain how you ensure compliance and promote a safe working environment for your team.
✨Prepare for Client Relationship Questions
Building and maintaining client relationships is key. Think of instances where you've successfully met client expectations or resolved issues. Highlight your communication skills and ability to adapt to client needs.
✨Understand the Company Culture
Research the company’s values and culture. Since it's family-owned and values personable service, be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
