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- Tasks: Lead a team to maintain high cleaning standards in a vibrant gym environment.
- Company: Join a top Facilities Management company at a prestigious health & fitness centre.
- Benefits: Enjoy free gym membership, wellbeing support, and all the training you need.
- Why this job: Make a real impact while working in a dynamic and rewarding role.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for a full-time Cleaning Manager to join our growing team within a leading Facilities Management company, working with a prestigious health & fitness centre in Epsom.
Location: Epsom, KT19 8PL
Hours: 40 hours per week, working 5 days out of 7 (shift times to be discussed at interview)
Pay rate: £14.50 per hour
This is a hands-on leadership role in a fast-paced, customer-facing gym environment where flexibility, organisation and strong people skills are essential. You will be responsible for maintaining high cleaning and service standards while leading and motivating your team to deliver an outstanding experience for members and visitors.
If you are looking for a rewarding role with real variety and the chance to make a genuine impact, we would love to hear from you.
Key Responsibilities:
- Oversee the day-to-day cleaning operations across the health & fitness centre, ensuring the site runs smoothly and consistently meets high standards.
- Act as the main point of contact between the customer, service partners and your on-site team, ensuring clear communication at all times.
- Monitor and report on service delivery, performance and KPIs, ensuring expectations are met and exceeded.
- Drive continuous improvement to enhance service quality, customer satisfaction and operational efficiency.
- Ensure all health, safety and compliance requirements are met, including training colleagues in relevant policies and procedures.
- Create a positive working environment by training, supporting and engaging your team.
- Manage day-to-day colleague relations, working closely with HR when required.
- Respond promptly and professionally to customer feedback, service issues or emergencies.
- Build strong working relationships with customers and service providers.
- Lead by example, coaching your team to achieve individual and collective goals.
- Adapt to changing demands within a busy gym environment, maintaining consistently high standards.
- Promote best practice and share knowledge to support continuous improvement.
What you get from us:
- Free gym membership
- Employee Assistance Programme through Legal & General Spectrum Life - physical, mental and financial wellbeing support via ehub and phone
- Wagestream - track and access your pay as you earn it
- Free uniform
- All the training and tools you need to succeed
- We are Armed Forces friendly with Veteran Representatives available to provide support
Cleaning Manager in Epsom employer: TC Facilities Management
Contact Detail:
TC Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and fitness industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in making a positive impact in their gym environment.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or handled a tough situation. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to make a difference.
We think you need these skills to ace Cleaning Manager in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your leadership abilities and any relevant experience in facilities management or customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about maintaining high cleaning standards and how you can motivate a team. Keep it engaging and personal – we want to get to know you!
Showcase Your People Skills: Since this role is all about leading a team and interacting with customers, make sure to highlight your people skills in your application. Share examples of how you've successfully managed teams or resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at TC Facilities Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Cleaning Manager in a health & fitness centre. Familiarise yourself with the key tasks like overseeing cleaning operations and maintaining high standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've motivated a team or improved service quality. Highlight how you can create a positive working environment and drive continuous improvement.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as customer complaints or emergencies. Prepare by thinking through potential scenarios and your responses. This will show that you can think on your feet and are ready for the fast-paced gym environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.