At a Glance
- Tasks: Support facilities management services and ensure operational excellence at a busy distribution centre.
- Company: Join TCFM, a leading facilities management company with over 60 years of experience.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact while promoting health and safety in a dynamic setting.
- Qualifications: Experience in soft services FM and strong team management skills required.
- Other info: Opportunity to grow your career and influence service delivery positively.
The predicted salary is between 28000 - 42000 £ per year.
TCFM are seeking a Deputy Site Manager to support our soft services operation at a busy Distribution Centre. You will be responsible for supporting the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer.
If you are a Senior Site Supervisor looking to step into a position with a clear development pathway, please apply now.
Key Responsibilities- Support the delivery of facilities management services in accordance with the site service charter, SLA and internal FM strategy.
- Support onsite FM projects as agreed with the Project Team.
- Act as a main point of contact between the customer and service providers day-to-day.
- Support with the monitoring and reporting on service level agreements and performance indicators.
- Help to ensure supply partners deliver consistent service and excellent customer interactions.
- Support with the tracking of financial performance, ensuring delivery within budget and service requirements.
- Support on continuous improvement initiatives to enhance service delivery.
- Support all compliance, audits and statutory obligations to maintain full legal status.
- Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
- Support colleague relations in line with HR policy, promoting fairness and inclusion.
- Recruit, induct and train colleagues to ensure high standards and competence.
- Ensure adherence to Health & Safety and COSHH policies at all times.
- Respond to urgent issues or incidents swiftly and effectively.
- Provide positive management, coaching others to meet objectives and maintain standards.
- Share best practice, encourage collaboration and celebrate success within the team.
- Communicate effectively at all levels, adapting style to suit audience needs.
- Support change initiatives with resilience and a proactive mindset.
- Act as the local H&S lead on site, promoting a strong safety culture.
- Carry out regular site inspections, safety walks, and observations.
- Support completion and review of risk assessments, SOPs, and SSOW.
- Ensure incidents, near misses, and hazards are reported promptly and accurately.
- Support investigations by gathering facts, photos, statements, and evidence.
- Track and follow up corrective actions to closure.
- Support delivery and verification of H&S training and toolbox talks.
- Challenge unsafe behaviours and reinforce safe working practices.
- Act as the link between site teams and the central QHSE function.
- Support audits, client visits, and compliance reviews.
We are looking for an experienced and strong supervisor/manager with a background in soft services FM. You will ideally bring:
- Proven operational experience within soft services FM or large-space cleaning environments (distribution centres desirable).
- Keen commercial awareness with the ability to analyse data and meet KPIs.
- Experienced in team management, colleague development and performance improvement.
- Confident communicator with the ability to influence and build trusted relationships.
- Proactive approach to problem-solving, prioritisation and service excellence.
- Strong commitment to delivering a safe, clean and compliant environment.
TCFM has been delivering high-quality cleaning and FM services for over 60 years. From our humble beginnings, we have grown into one of the UK's leading facilities management companies, working with clients across a wide range of sectors. This is a role where you can make a real impact on one of our most important accounts, using your operational expertise and data insight to drive performance and deliver exceptional results.
Deputy Site Manager in Bristol employer: TC Facilities Management
Contact Detail:
TC Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Site Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at TCFM. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for that interview! Research TCFM’s values and recent projects. Be ready to discuss how your experience aligns with their mission and how you can contribute to their success as a Deputy Site Manager.
✨Tip Number 3
Show off your Health & Safety knowledge! Since this role emphasises being a Health & Safety Champion, brush up on relevant regulations and be prepared to share examples of how you've promoted safety in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TCFM team!
We think you need these skills to ace Deputy Site Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Site Manager role. Highlight your experience in facilities management and any relevant health and safety qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description, and don’t forget to show your enthusiasm for joining our team at TCFM.
Showcase Your Soft Skills: We value strong communication and relationship-building skills. In your application, make sure to mention how you've successfully managed teams or built relationships with clients in the past. This will help us see your potential as a Deputy Site Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at TC Facilities Management
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Deputy Site Manager. Familiarise yourself with facilities management services, health and safety regulations, and how to maintain strong customer relationships. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in soft services FM or large-space cleaning environments. Prepare specific examples of how you've managed teams, improved performance, or handled compliance issues. This will demonstrate your capability and readiness for the position.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to health and safety, how they measure success in service delivery, or what challenges the team currently faces. This shows your interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Leadership Style
As a Deputy Site Manager, you'll need to lead and motivate your team. Be prepared to discuss your leadership style and how you handle colleague development and performance improvement. Share examples of how you've coached others to meet objectives and maintained high standards in past roles.